Search result for Customer service exercises Online Courses & Certifications
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Lean Manufacturing A-Z: Lean Operations Management
by Laurence Gartside MEng Cantab- 4.5
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3.5 hours on-demand video
Business operations come in all shapes and sizes with a host of unique challenges; but Lean, whilst first developed in manufacturing has successfully lasted the decades and bridged into transport, retail, healthcare, logistics, finance and service companies. Downloadable Documents with summaries and exercises Finding Customer Value - Kano...
$9.99
Microsoft Power BI Business Scenarios
by BizticsCom King- 4.1
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27.5 hours on-demand video
All of the exercises are designed by keeping the practical aspects of Power BI and DAX in mind. All exercises are 100% hands-on. How to add column DateLastPurchase in Customer Table How to Calculate Customer Age and use it in charts and graphs How to calculate how many unique Products bought by each Customer...
$18.99
The Branding Masterclass The Entire Brand Design Process
by Lindsay Marsh- 4.7
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8.5 hours on-demand video
Creating a Customer Persona Word Association Exercises Find Your Target Audience and Product Customer Profiles and Personas...
$19.99
Small Business Marketing Crash Course.
by Nour Boustani- 4.6
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3 hours on-demand video
In this course, we will talk about consumers' psychology and behavior, dig into their unmet wants and needs, be it physically and emotionally, then develop a customer-centric unique selling proposition that solves a specific challenge for a particular customer wants, abilities, and desires....
$12.99
Agile Project Management Bootcamp: Agile Project Management
by Mauricio Rubio - Agile Guru & Founder of AgileKB | AgileLee & Ureducation- 4.3
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You'll go through exercises that will strengthen your Agile Project Management skills; this will allow you to hit the ground running on your Agile projects. In Agile Project Management you have direct input from your customer throughout the whole project....
$11.99
Selenium WebDriver Masterclass with C#
by Nikolay Advolodkin- 4.2
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28.5 hours on-demand video
The tutorials are full of exercises on real applications to ensure higher retention rates. Customer service assistance answering technical and general questions within 24h...
$20.99
Selenium WebDriver with Java Quickstart
by Nikolay Advolodkin- 3.9
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7 hours on-demand video
Code Challenges and Exercises Customer service assistance answering your technical and general questions within 24h...
$14.99
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Understanding Agile: Design Thinking, Lean Startup & SCRUM
by Jennifer Kint- 4.4
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7.5 hours on-demand video
Including the time needed to complete your exercises and quizzes (minimum 5 hours), you will get more than 13 hours of pure value! That, of course, does not include the 3-month-long journey that you’ll get on when completing the special bonus part! Video quality is good, exercises simple but effective and chapters not too long....
$10.99
Lean Six Sigma Green Belt Certification (Accredited)
by Advanced Innovation Group Pro Excellence (AIGPE)- 4.5
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16.5 hours on-demand video
With a Six Sigma certification, you can help to transform and enable your organization to increase revenue by identifying and eliminating errors that would otherwise have brought poor customer satisfaction and losses to the business. Certified Six Sigma professionals can help reduce variation, errors, customer complaints, cycle time, cost, schedule delays and spending/revenue leakages....
$16.99
The Power of Deep Listening (Using Active Listening Skills)
by Roger Kay Allen, Ph.D.- 4.6
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4 hours on-demand video
The best and most trusted leaders, bosses, co-workers, spouses/partners, parents, helping professionals, friends, customer service reps, grocery clerks, etc. I’ll introduce the steps of listening and give you more examples as well as some exercises and application to practice what you’re learning....
$15.99
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