Search result for Certificate in customer experience management Online Courses & Certifications
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Customer Experience: Grow Your Business With A Purpose
by Expert Academy- 0.0
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2.5 hours on-demand video
In this course, you will learn how to define a brand purpose that will set the scene for your customer experience and align your organisation. Shaun Smith has been a leader in expanding management attention from the narrow focus on customer service to the wider, more strategic drive towards customer experience....
$12.99
Certified Lean Management Professional
by OTIFAS Six Sigma- 3.7
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3 hours on-demand video
Lean management and Six Sigma are the most sought after business excellence strategies among the leading and progressive MNCs. The course contents are prepared by scholars, with more than 30 years of academic and industrial experience at leading MNCs. After completion of this course, in case any learner wishes to obtain a professional certificate may email us to otifas@gmail....
$11.99
Effective Sales – An Overview
by Nelson Yoshida , Edson Ito , Cesar Rodrigues , Samantha Mazzero- 4.5
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Approx. 21 hours to complete
The target audience of this specialization include professionals with some experience in sales, they might have been promoted to a managing position recently, or they have plans to improve their expertise in the sales area to apply to more challenging positions in the future. Module 4 - Strategic Sales Management In Action: Our Journey Begins...
Food & Beverage Management
by Gabriele Troilo- 4.8
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Approx. 13 hours to complete
To enhance your learning experience with us, we will make a Documentary on the Excellences of the Modena District available for you, which is in a format that we have developed specifically for this course in order to give you the chance to experience first-hand the territory as our on-campus students usually do....
Salesforce Basics
by Stephane Muller- 4.4
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Approx. 16 hours to complete
In this course, you will learn about what the world’s number one Customer Relationship Manager (CRM) system has to offer. You will learn about the basics in Lightning for Sales, Community Cloud and Marketing, and understanding how to secure your Salesforce Organization and Manage Permissions. Trailhead Basic & Management Lightning Experience for Sales, and Accounts & Contacts...
Project Execution: Running the Project
by Google Career CertificatesTop Instructor- 4.8
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Approx. 23 hours to complete
This is the fourth course in the Google Project Management Certificate program. No previous experience is necessary. - Explain the key quality management concepts of quality standards, quality planning, quality assurance, and quality control. Communicating in different ways Implement the key quality management concepts of quality standards, quality planning, quality assurance, and quality control....
Contact Center AI: Operations and Implementation
by Google Cloud Training- 0.0
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Approx. 7 hours to complete
Welcome to "Contact Center AI: Operations and Implementation", the third course in the "Customer Experiences with Contact Center AI" specialization. Where Agent Assist fits in Helping agents enhance the customer experience with knowledge bases, smart replies, and document assistance Environment Management Environment management Environment management Identify key aspects, such as security and compliance in the context of contact centers....
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Help Desk Analyst
by The Art Of Service- 3.9
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1.5 hours on-demand video
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Using the benefits of elearning certification, The Art of Service has helped professionals in all industries move their help desk and customer support operations to the next level....
$11.99
Sales Cloud Consultant Certification practice exams
by Aaron Brown- 0.0
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The Salesforce Certified Sales Cloud Consultant program is designed for consultants who have experience implementing Salesforce Sales Cloud solutions in a customer-facing role. The audience has proven experience with the administration and configuration of a Salesforce application, as demonstrated through successful completion of the Salesforce Certified Administrator exam. Integration and Data Management...
$12.99
Business Process Management in Healthcare Organizations
by Margaret Kilduff, Ph.D.- 4.7
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Approx. 14 hours to complete
The design (submitted as an electronic word processing document in memo format) is an artifact of the course which you can circulate to colleagues or use as the basis for a talk or presentation event. Lesson One: Healthcare Organization Business Processes and Management [INFO] STEP-BY-STEP FAST-TRACK PATHWAY TO THE CERTIFICATE [INFO] PDF of Course Content for Certificate Students Only...
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