Search result for Certifications for customer service Online Courses & Certifications
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Customer Service Superstardom: Customers Will Love You
by Judy Clark- 4.4
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2 hours on-demand video
Customer Service Sells. Great customer service experiences are a joy to us all, be the person customers rave about Customer Service is the gold standard for better business, and better business is better income. -- Stefan (Customer Service and Communication for Success student) -- Damien (Customer Service and Communication for Success student) ...
$9.99
Becoming the customer service SUPERSTAR Certification course
by Yvonne Ohui MacCarthy, CSP- 4.1
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1 hour on-demand video
A step by step guide on how to become the most efficient customer service employee for your organization and customers. In short, your customer service management would improve. Students can request for their Certificate in Basis Customer Service from the Institute of Customer Service Professionals in addition to the Udemy certificate provided....
$9.99
Intel® Network Academy - Network Transformation 101
by Intel Network Academy- 4.5
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Approx. 18 hours to complete
Network Transformation Drivers for Service Providers - Introduction Artificial Intelligence Landscape for Communications Service Providers Artificial Intelligence Use Cases for Communications Service Providers Artificial Intelligence for Communications Service Providers Service Assurance (SA) Enabling “Open” Service Assurance Communications Service Providers (CommSPs) And the NFV Transition Where SDN/SDI Fit for Communications Service Providers...
Outstanding Customer Service - The Ultimate Guide!
by Prof. Paul Cline, Ed.D- 4.6
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2.5 hours on-demand video
Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business! Customer Service Will MAKE Or BREAK Your Business! You Have NO Idea How Much MONEY You Are LOSING Due To Bad Customer Service . Customer Service is one of the Top 3 Factors Determining Your Companies FUTURE & EARNINGS! Learn How to Create an Outstanding Customer Service Experience...
$9.99
Marketing analytics: Know your customers
by Ray Welling- 4.7
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Approx. 20 hours to complete
Through structured learning activities (video lectures, quizzes, discussion prompts, industry interviews and written assessments) this course will teach you what to measure – and how – in order to maximise customer value. 1 It’s not about you, it’s about them: The primacy of the customer 3 Digging for gold – uncovering customer value Tools for analysing customer data...
Customer Service, Customer Support, And Customer Experience
by Alex Genadinik- 4.8
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3 hours on-demand video
Loyal clients through world-class customer service I consider good customer service an advanced strategy for entrepreneurs because new entrepreneurs tend to focus on getting their next client and typically don't delight their current customers. And a part of delighting your customers is providing great customer service that inspires positive reactions and emotions in your customers....
$9.99
The Business of Product Management I
by Nancy Wang- 4.6
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Approx. 15 hours to complete
Wayne Duso 3 Senior Roles for PMs Customer Obsession Customer Personas vs. The Customer Acquisition Journey: AIDA Arum Kang 3 Advice for New + Current PMs Review Your Experience for Nancy & AWIP Customer Obsession Learn why successful PMs start from the customer and work backwards to the product. Cultivate your intuition for this process....
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Customer Insights: Quantitative Techniques
by James Lenz- 4
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Approx. 14 hours to complete
This course will highlight the potential of quantitative marketing research for assessing new product opportunities. The second module will explore the technique of conjoint analysis for quantifying the customer benefits, customer values, and the trade-off he or she is willing to make between the price of the product and desired features of the product or service....
Customer | How to Develop Customer Centric Metrics
by Learoy Tonight- 3.6
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22 mins on-demand video
To inspire good customer service behaviour, we must be able to measure customer experiences meaningfully. There is no question about the impact great customer service has on an organisation. To inspire good customer service behaviour, we must be able to measure customer experiences meaningfully. Start tonight and be on your way to providing amazing customer service tomorrow....
$12.99
[2021] Customer Service 2.0: Learn Digital Customer Service
by Davis Jones- 4.6
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1 hour on-demand video
Authentic customer support for the social media / smartphone world Leverage customer support for product management Earn your Digital Customer Service Certificate fast! Eazl’s Digital Customer Service Certificate Course introduces you to customer service for the smartphone era. Generate revenue through compassionate customer service Why Learn Customer Service for the Social Media Era?...
$13.99
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