Search result for Customer relationship management training Online Courses & Certifications
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A Business Manager's Complete Guide to SalesForce CRM
by John Wiley & Sons- 3.9
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4 hours on-demand video
By learning the ins and outs of this valuable customer relationship management program, your sales and service teams will be at the top of their game. With a customer relationship management (CRM) program like Salesforce, you'll have the tools necessary to encourage and maintain customer loyalty, and this could lead to increased profits....
$14.99
Marketing Analytics
by Kamel Jedidi , Asim Ansari- 0.0
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12 Weeks
customer relationship management; Market segmentation methods and best practices for identifying potential customer segments and focused targeting Computation of Customer Lifetime Value for analyzing customer, brand loyalty and forecasting revenue in the short and long run...
$249
Become An Expert At Microsoft Dynamics 365 For Sales (CRM)
by Online CRM Training (3E Consulting Private Limited)- 4.2
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9 hours on-demand video
Nageswara Reddy says "This is really a wonderful training with step by step process and case studies, you did great job, Abhay" Lam Chun Man Francis says "After took the free introduction course from Abhay, really enjoy his real life training experience. Quote Lifecycle And Management Topic: Manage Customer Information Perform Data Management Perform Lifecycle Management...
$13.99
Bitrix24 implementation masterclass | Updated October 2020
by Gaurav Soni- 0.0
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11 hours on-demand video
Learn to use Bitrix24 CRM , Task Management and Automation tools to improve the productivity of your company. Some of the topics that we shall be cover in-depth are Task Management to organize your operations, Customer Relationship Management to improve customer satisfaction, and Automation to speed up the services in your company....
$16.99
PMI-ACP Certification: Agile Project Management Essentials
by Sorin Dumitrascu- 4.3
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3.5 hours on-demand video
Agile Certified Practitioner Certification Program (PMI-ACP) - Course 1 of 8 - Agile Project Management Essentials Welcome to the Agile Project Management Essentials course. It is aligned with the Agile Certified Practitioner exam objectives developed by the Project Management Institute® and Certified ScrumMaster learning objectives. The course includes training videos, examples, exercices and quizes....
$11.99
New Technologies for Business Leaders
by Mark Mueller-Eberstein, Dipl. Kfm.- 4.4
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Approx. 19 hours to complete
Instead of digital disruption, the new technologies and management methods will become the foundation of a Digital Transformation journey for better customer relationship management and client satisfaction. Knowing and loving your customer Forget TV and YouTube: Why customer immersion is the next generation of media to master for marketers The customer journey with IoT...
Realistic Guide for Managing Your First Project
by Echo Woolf- 4.8
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2 hours on-demand video
Understanding Project Management in the Real World Project Management is in a great place right now. Having an understanding of the textbook Project Management fundamentals is something that every PM needs. However, in the real world, there isn’t always time to learn every single thing in the Project Management Book of Knowledge (PMBOK) before managing your first project. Relationship management...
$11.99
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Planning and Organizing for Supervisors
by Andrew S Koch- 4.8
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Approx. 10 hours to complete
You do not need to have management or supervisory. Project Management Project Management Tools Conflict Management Staffing, Training and Appraising Employees Training Employees Costs and Benefits of Training Developing a Training Program Staffing, Training and Appraising Staffing, Training and Appraising Explain and apply best practices for hiring, training and evaluating employees....
SalesForce CRM - A Complete Guide
by SkillTech Academy India- 0.0
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5 hours on-demand video
Learn to use Salesforce CRM Tool to efficiently execute Customer Relationship related Tasks and Projects This course is for Business Administration Students and Corporate Employees who want to learn about Customer Relationship Management with the powerful SAAS based CRM software Salesforce CRM. The system helps you to efficiently manage customer specific support request....
$15.99
Customer Service Basics
by Integrity Training- 3.8
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1 hour on-demand video
Customer Service Basics The Customer Service Skills course is a training course for customer support and services staff to help them develop an effective and efficient mechanism of solving customer’s issues. The course is focused on the skills needed to provide customer support, the right attitude, case handling techniques and stress management....
$11.99
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