Search result for Customer service Online Courses & Certifications
FollowFilter ![]()
Filter ![]()
Showing 564 courses
By Category ![]()
By Subject![]()
By Language![]()
By Duration![]()
By Price![]()
Get Course Alerts by Email
Learning vRealize Automation 7.2
by Packt Publishing- 3.9
-
![]()
![]()
![]()
![]()
![]()
4 hours on-demand video
With the growing interest in Software Defined Data Centers (SDDC), vRealize Automation offers data center users an organized service catalog and governance for administrators. They ran some of the very early customer classes and also helped to implement some of the first proof of concepts and later on production environments in EMEA....
$12.99
The Mystery Shopper Training Program
by Bethany Mooradian- 4.7
-
![]()
![]()
![]()
![]()
![]()
3 hours on-demand video
They need the information to train workers and improve customer service, and the result is that you get to earn money while you shop and eat! Learn the secrets of mystery shopping from a professional with over 20 years in the industry....
$49.99
Home Business Success: Save Time & Be Productive
- 0.0
-
![]()
![]()
![]()
![]()
![]()
One, how good the product and/or service being offered is. Two, how effectively this product and/or services fits into and meets a market demand or a customer need....
Record the Perfect Video Review: Sell High-Ticket Products
by Zach Miller- 4.7
-
![]()
![]()
![]()
![]()
![]()
1 hour on-demand video
The options are also endless for service teams — onboarding videos, knowledge-based videos, meet the team videos, support video calls, and customer stories are just a few ways that video can create a more thorough, personalized customer support experience. These videos can also be used by your sales and service teams as they work with customers....
$12.99
Complete Design Thinking Masterclass | eBook included
by Andy Woynarowski- 4.3
-
![]()
![]()
![]()
![]()
![]()
4.5 hours on-demand video
You'll learn design thinking methods focused on business requirements analysis, customer research, problem definition and ideation as well as prototyping, testing and the impact delivery. how to not only do the customer research to fully understand the perspective of your customers but also how to synthesise and use the results...
$25.99
Learn Cisco AppDynamics (APM & DevOps)
by Vaga Notes- 3.5
-
![]()
![]()
![]()
![]()
![]()
3 hours on-demand video
AppDynamics is the leading monitoring service out there, whether it's databases, operating systems, servers or browsers, AppDynamics covers it all. Understand why we should use AppDynamics and what it's customer base looks like....
$12.99
AWS Solutions Architect Associate: practice Test - 2020
by EXAM SUCCESS- 0.0
-
![]()
![]()
![]()
![]()
![]()
The exam will check the professional ability when defining a solution using architectural design principles based on customer requirements giving implementation guidance based on best practices The certification is for administrators, system engineers, functional consultants, partners, and project managers, and developers expert in AWS Solution. - Selecting the appropriate AWS service based on data, compute, database, or security requirements...
$12.99
Chatfuel: Build Facebook Messenger Chatbots For Business
by Dennis J. Smith- 4.1
-
![]()
![]()
![]()
![]()
![]()
3.5 hours on-demand video
Let potential customers engage with your chatbot right from your website with the Customer Chat Plugin. Provide 24/7 Customer Service with immediate replies to those who contact your business via the "Sent Message" button....
$11.99
Podcast Coach: Podcasting Profits
by Scott Paton- 4.6
-
![]()
![]()
![]()
![]()
![]()
2.5 hours on-demand video
"Productivity (reported by 53% of executives)Quality (48%)Organizational strength (48%)Customer service (39%)Reducing customer complaints (34%)Retaining executives who received coaching (32%)Cost reductions (23%)Bottom-line profitability (22%)"As you can see coaching is becoming mainstream and as more and more executives discover the benefits, the rest of the population starts to follow....
$11.99
Quality Systems, Models and Theories
by Sorin Dumitrascu- 4.9
-
![]()
![]()
![]()
![]()
![]()
1.5 hours on-demand video
Continuous quality improvement (CQI) recognizes the changing nature of customer needs. With its ultimate goal of customer satisfaction, CQI encourages managers to analyze capabilities and processes so they can be constantly improved....
$12.99
Previous
