Search result for Customer service Online Courses & Certifications
FollowFilter ![]()
Filter ![]()
Showing 564 courses
By Category ![]()
By Subject![]()
By Language![]()
By Duration![]()
By Price![]()
Get Course Alerts by Email
Becoming the customer service SUPERSTAR Certification course
by Yvonne Ohui MacCarthy, CSP- 4.1
-
![]()
![]()
![]()
![]()
![]()
1 hour on-demand video
A step by step guide on how to become the most efficient customer service employee for your organization and customers. Certificatation Course “Becoming the customer service SUPERSTAR “ is a simple personal development course with realistic tips and techniques on how you can improve your customer service and customer experience that you offer and also enhance your customer service skills....
$9.99
Outstanding Customer Service - The Ultimate Guide!
by Prof. Paul Cline, Ed.D- 4.6
-
![]()
![]()
![]()
![]()
![]()
2.5 hours on-demand video
Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business! Customer Service Will MAKE Or BREAK Your Business! You Have NO Idea How Much MONEY You Are LOSING Due To Bad Customer Service . Customer Service is one of the Top 3 Factors Determining Your Companies FUTURE & EARNINGS! Learn How to Create an Outstanding Customer Service Experience...
$9.99
Reports, Dashboards, and Customer Success in Salesforce
by Angela Prakash , Anthony Jones- 4.9
-
![]()
![]()
![]()
![]()
![]()
Approx. 30 hours to complete
This fourth course goes into more depth on how a sales operations specialist would use Salesforce Service Cloud to support a variety of different customer service needs. You will learn the basics of effective customer support, and you will leverage a variety of new tools available in the Salesforce Service Cloud to effectively manage customer relationships....
Customer | How to Understand Customer Needs
by Learoy Tonight- 4.5
-
![]()
![]()
![]()
![]()
![]()
1 hour on-demand video
There is no question about the impact great customer service has on an organisation. Build a culture that values the importance of each customer interaction and empowers employees to provide the best service possible. This course is a small section of Customer – At Your Service. Start tonight and be on your way to providing amazing customer service tomorrow....
$14.99
Culture of Services: Paradox of Customer Relations
by Yutaka Yamauchi , Nao Sato- 0.0
-
![]()
![]()
![]()
![]()
![]()
8 Weeks
Understand the subtle and sometimes counter-intuitive dynamics of customer relations. The coursework will explore major underlying theories of service, including customer satisfaction and service quality. In this business and management course, you will learn how to analyze customer interactions, using video data taken in actual service organizations. Radical perspective on the culture of customer service Basics of customer service research...
$49
Fundamentals of Logistics, Supply Chain & Customer Service
by Bradley C.- 4.4
-
![]()
![]()
![]()
![]()
![]()
5 hours on-demand video
Learn Logistics, Supply Chain and Customer Service The bonus 3rd course covers customer service. You'll learn about fundamental elements of customer service and explains how they can be applied in any organization and how a business can develop its customer service program to the highest level. You will learn proven techniques for delivering outstanding customer service....
$9.99
Culture of Services: New Perspective on Customer Relations
by Yutaka Yamauchi , Nao Sato- 0.0
-
![]()
![]()
![]()
![]()
![]()
8 Weeks
Learn how to analyze and understand the difficult dynamics of customer service. Customer service is a complex phenomenon where people engage in an extended interaction to co-create value. Basic understanding of the culture of customer service Basics of customer service research How to analyze customer interactions ...
$49
Telephone Etiquette - Customer Service Certification Course
by Yvonne Ohui MacCarthy, CSP- 4.6
-
![]()
![]()
![]()
![]()
![]()
34 mins on-demand video
Certification - Speak right, build confidence and professionalize each telephone interaction to improve customer service This is an all level customer service course that looks at the correct way to interact on the phone with either our customers, colleagues or acquaintances....
$11.99
Customer Service Success: Take Your Skills to the Next Level
by Viktoriya Maya- 4.3
-
![]()
![]()
![]()
![]()
![]()
3.5 hours on-demand video
Great customer service is the foundation of any successful business. This course is designed to apply to both individuals who want to upgrade their customer service skills, but also businesses that want to train their employees and take their customer service to new levels! Customer service fundamentals Essential skills in customer service...
$9.99
Customer Service: Keep 'em coming back!
by The Main Street Entrepreneur- 4.6
-
![]()
![]()
![]()
![]()
![]()
34 mins on-demand video
How to give the best customer service in your industry and keep those customers raving about your business. Customer service is one of the most important concepts for any business to master....
$13.99
Previous
