Search result for Certifications for customer service Online Courses & Certifications
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Customer | How to Understand Customer Needs
by Learoy Tonight- 4.5
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1 hour on-demand video
There is no question about the impact great customer service has on an organisation. Build a culture that values the importance of each customer interaction and empowers employees to provide the best service possible. This course is a small section of Customer – At Your Service. Start tonight and be on your way to providing amazing customer service tomorrow....
$14.99
Introduction to Cloud Computing with AWS, Azure and GCP
by Girish D- 3.9
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5 hours on-demand video
This course is an introductory level course for understanding the cloud technology concepts and gives a detailed introduction to the three largest cloud providers: Amazon Web Service (AWS), Microsoft Azure and Google Cloud Platform (GCP). For experimenting with services, each cloud provider offers 'Free Tier' either limited by time or amount of usage after creating a new account....
$13.99
Customer Service Mastery: Delight Every Customer
by Chris Croft- 4.6
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2.5 hours on-demand video
Master Customer Service using this practical customer care course Customer Service: Delight Your Customers with Customer Care Master Customer Service - delight your customers using great customer care and benefit from lifelong loyalty and referrals Chris Croft is an international speaker, and widely published author, who's been teaching Customer Service to companies for over 20 years....
$17.99
Telephone Etiquette - Customer Service Certification Course
by Yvonne Ohui MacCarthy, CSP- 4.6
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34 mins on-demand video
Certification - Speak right, build confidence and professionalize each telephone interaction to improve customer service This is an all level customer service course that looks at the correct way to interact on the phone with either our customers, colleagues or acquaintances....
$11.99
Excellence in Customer Service
by Peace Itimi- 3.7
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1 hour on-demand video
Customer service is a company’s opportunity to connect with customers, solve problems, and show they care. And when customer service is executed well, it can resonate with customers for years to come. That’s why training customer service training is just as important (if not more) as any other. The basics needs of a customer and how to fulfill them...
$9.99
Customer | How to Map Out the Customer Journey
by Learoy Tonight- 3.8
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22 mins on-demand video
There is no question about the impact great customer service has on an organisation. Today we may be providing a service, tomorrow we may be a receiving one; it is the beauty of this that makes good customer service a truly human endeavour. Start tonight and be on your way to providing amazing customer service tomorrow....
$9.99
Customer | How to Build Customer Loyalty
by Learoy Tonight- 4.3
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25 mins on-demand video
There is no question about the impact great customer service has on an organisation. Build a culture that values the importance of each customer interaction and empowers employees to provide the best service possible. This course is a small section of Customer – At Your Service. Start tonight and be on your way to providing amazing customer service tomorrow....
$9.99
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Branding and Customer Experience
by Michael Thompson- 4.6
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Approx. 11 hours to complete
In this course, we will use a framework - adapted from Customer Journey Mapping - for focusing and organizing students' thinking about the operational implications of their branding projects. Customer Journeys as the Lens for Brand Experience Why Customer Service Gets Pulled in Different Directions Ethics Matters Part 2: Using Customer Data for CX...
Customer Service Success: Take Your Skills to the Next Level
by Viktoriya Maya- 4.3
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3.5 hours on-demand video
Great customer service is the foundation of any successful business. This course is designed to apply to both individuals who want to upgrade their customer service skills, but also businesses that want to train their employees and take their customer service to new levels! Customer service fundamentals Essential skills in customer service...
$9.99
Customer Service Training: Dealing with Difficult Customers
by Gustavo Escobar Henríquez- 0.0
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1 hour on-demand video
Customer service is a necessary soft skill for anyone that has interactions with customers often. And knowing how to deal with difficult customers should be part of any customer service training, as this is a skill that can turn angry customers into brand ambassadors. This course will show you the ECA Method for conflict management with difficult customers:...
$12.99
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