Search result for Customer relationship management Online Courses & Certifications
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Effective Sales – An Overview
by Nelson Yoshida , Edson Ito , Cesar Rodrigues , Samantha Mazzero- 4.5
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Approx. 21 hours to complete
Welcome to Strategic Sales Management specialization. Strategic Sales Management - Specialization Overview Video 1 - Xavier and Logan in: Sales performance management Practice quiz: Change in relationship between companies - Why it matters Practice quiz: Customer relationship: Implications of Customer centered sales Graded quiz: Customer oriented selling Module 4 - Strategic Sales Management In Action: Our Journey Begins...
Customer Service Foundation
by The Art Of Service- 4.3
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26 mins on-demand video
An introductory course about understanding the foundations of Customer Service. Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. ·Customer Relationship Management The next and final level is Customer Service Expert program. Customer Service Foundation Program (2 points) + 5 x Customer Service Intermediate Programs (3 points each)....
$9.99
Sales and CRM Overview
by Trailhead , Angela Prakash , Anthony Jones- 4.6
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Approx. 21 hours to complete
You'll also learn about what Customer Relationship Management (CRM) systems are and what they are used for, you'll dive into Salesforce's main products and their use cases, and you will gain a working knowledge of the key functionalities of the Salesforce Sales Cloud that help support a business’s growth. Tracking Customer Relationship Information for Businesses...
Digital Transformation in Business
by Henry Lucas , Joseph P. Bailey , Ritu Agarwal , Anandasivam Gopal- 0.0
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7 Weeks
Key issues in implementing different kinds of systems, including enterprise resource platforms, customer relationship management tools, and knowledge management and business intelligence applications....
$399
Diseño de Sistemas de información gerencial para Internet con MySQL / PHP y Joomla
by John Leonardo Vargas , Daniel Rodríguez Cárdenas- 0.0
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4 Weeks
En este curso aprenderás a diseñar el mismo sistema de información creado en el primer curso de este programa de certificación, un CRM (Customer Relationship Management), creando la base de datos relacional en MySQL, y los formularios, consultas e informes en la plataforma Joomla con PHP y MySQL....
$49
Don't Let Your Customers Run Your Business
by Zanette Phillips- 4.6
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2.5 hours on-demand video
Controlling Customer Debt and Managing the Ledger Wouldn't you like a strategy to reduce your current customer debt? My background has been in office administration and then business management for over years in 20 different industries. Cash flow control and cost management in addition to accounting, budgeting and debt collection has been by strengths. Why don't customer pay?...
$49.99
[2021] Customer Service 2.0: Learn Digital Customer Service
by Davis Jones- 4.6
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1 hour on-demand video
Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more. Authentic customer support for the social media / smartphone world Leverage customer support for product management Loyalty and customer relationship management Earn your Digital Customer Service Certificate fast! Product Teams that recognize the value of constructive customer engagement for rapid product iteration...
$13.99
Customer-Centric Innovation
by Frank T. Piller- 0.0
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6 Weeks
Learners from the industries of Product Management , Engineering , Innovation Management and Customer Relationship Management already completed the course as well as Consultants and Entrepreneurs....
$199
ERP-Microsoft Dynamics NAV module and functionality overview
by ABC Tuts- 3.7
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1.5 hours on-demand video
Well, if you have a business or business idea, you probably want solution which will enable you to control all actiivitities in your organization - from accounting, through sales and marketing, human resources, supply chain, logistics, customer relationship management to administration - ERP system is tool which will enable it to you....
$13.99
Strategic Management Capstone
by Nicolaj Siggelkow , Christian Terwiesch- 0.0
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6 Weeks
Welcome to the Strategic Management Capstone Project! The Capstone Project course was designed to systematically guide you through creating a connected customer relationship and connected delivery strategies. Create a Connected Customer Relationship and Connected Delivery strategies for an organization of your choice...
$199
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