Search result for Customer service certificate online Online Courses & Certifications
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Hubspot For (Beginners): Fast Track Training
by Douglas Melvin- 3.5
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39 mins on-demand video
The way you streamline the entire process and make sure each customer gets the service they require is by making the most out of the features Hubspot has to offer. Customer Service Is Priority Number One You’ll have a full understanding of all the features of Hubspot that will make customer service a cinch....
$12.99
Google, Facebook, Yelp Review Marketing Entrepreneurs 2020!
by Tom Kenemore- 4.1
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1 hour on-demand video
- How to gate or control which customers will write online reviews for you - How to receive local and national attention with your online reviews I'll show you how to spend less than 30 minutes per week on it! Are you envious of those customer service awards received by some businesses?...
$11.99
Technical Support Fundamentals
by Google Career CertificatesTop Instructor- 4.8
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Approx. 25 hours to complete
You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. Interview Role Play: Customer Service Ungraded Plugin: Customer Service Customer Service...
SalesForce CRM - A Complete Guide
by SkillTech Academy India- 0.0
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5 hours on-demand video
Learn to use Salesforce CRM Tool to efficiently execute Customer Relationship related Tasks and Projects If you are a Marketing Professional with the help of Salesforce CRM you can efficiently create Campaigns and Promotional Projects and collaborate with others online and execute those projects. The system helps you to efficiently manage customer specific support request....
$15.99
Operations Management: Strategy and Quality Management for the Digital Age
by Udatta Palekar- 4.6
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Approx. 19 hours to complete
This course is part of Gies College of Business’ suite of online programs, including the iMBA and iMSM. Module 2: Service Operations Management 1 Service Quality (Part 1) 2 Service Quality (Part 2) 3 Service Quality (Part 3) 4 Service Recovery Methods [sidebar] (Optional) Gies Online Programs Get Your Course Certificate...
Email Marketing Made Easy: How to Build an Email List Fast
by Tom Corson-Knowles- 4.2
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5 hours on-demand video
What if I don't have a product or service to sell? If you don't have a product or service to sell yet, don't worry! It's never too late or too early to start building your email list. The average prospective customer takes 7 "contact points" or messages to convert into a paying customer....
$12.99
Digital Marketing Analytics: Tools and Techniques
by Michael Trusov , Liye Ma- 0.0
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4 Weeks
Businesses today have access to an increasingly large amount of detailed customer data, and this influx of “big data” is only going to continue. This valuable data may include in-store and online customer transactions, customer surveys, web analytics, as well as prices and advertising....
$499
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Digital Marketing Analytics: Tools and Techniques
by Michael Trusov , Liye Ma- 0.0
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4 Weeks
Dive into SEO and Paid search strategies, web analytics, online testing, machine learning and AI/Big Data applications to strengthen your digital marketing efforts and leverage your resources most effectively. This valuable data may include in-store and online customer transactions, customer surveys, web analytics, as well as prices and advertising....
$399
Online Advertising & Social Media
by Wendy Moe , Lauren Rhue , Yogesh Joshi- 0.0
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4 Weeks
Learn how to develop Online Advertising Ecosystems complete with Social Media/Social Network and Media Big Data analysis for better decision making in all forms of outreach. Building an online brand and outreach strategy is paramount to any social media planning and strategy. 1 Online Advertising Ecosystems 2 Evaluation of Online Display Campaigns...
$499
Customer Success: How to Reduce Churn and Increase Retention
by Gustavo Escobar Henríquez- 4.3
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1 hour on-demand video
Then, even though this course might be too basic for you, ask yourself, if thanks to the information here, you get just one single idea, that allows you to retain one extra customer a year, would that be worth more than the investment of this online course on how to reduce churn?...
$9.99
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