Search result for Customer value Online Courses & Certifications
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Understanding Business Model Canvas with real life examples
by Manish Gupta- 0.0
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2.5 hours on-demand video
Structure business model into different components to effectively manage startup and razor focus on value proposition It is a visual chart with elements describing a firm's or product's value proposition, infrastructure, customers, and finances. Key Activities: The most important activities in executing a company's value proposition. Key Resources: The resources that are necessary to create value for the customer....
$12.99
How to Craft a Customer Centric Value Proposition Design
by Daniel Nilsson- 4.2
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1 hour on-demand video
Learn 4 amazing Value Proposition tools the super professionals use....
$9.99
Marketing Fundamentals: Who Is Your Customer?
by Gary Ottley , Anjali S. Bal- 0.0
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4 Weeks
Learn key marketing concepts to implement customer acquisition strategies to find the right customers and grow your business. In this marketing course, you will learn how to assess the value you provide to the consumer as well as the value the customer offers your business. How to use marketing strategies to position your company for maximum value creation...
$199
The Ultimate Guide to Lean Management Success
by Parminder Sandhu- 0.0
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1 hour on-demand video
And by using lean management principles to reduce this waste, you’ll not only be able to increase the value of whatever you provide, you’ll also be able to pass the savings onto your customer and potentially be in a position where virtually no one can compete with you. Increase customer lifetime value...
$12.99
Marketing Analytics
by Kamel Jedidi , Asim Ansari- 0.0
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12 Weeks
You will learn how to use probabilistic models and optimization tools to model customer demand forecasts, pricing sensitivity, Lifetime Value and how to leverage such data to make optimal decisions on designing new products, marketing segmentation and strategy. Computation of Customer Lifetime Value for analyzing customer, brand loyalty and forecasting revenue in the short and long run...
$249
Culture of Services: New Perspective on Customer Relations
by Yutaka Yamauchi , Nao Sato- 0.0
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8 Weeks
Learn how to analyze and understand the difficult dynamics of customer service. Customer service is a complex phenomenon where people engage in an extended interaction to co-create value. In this business and management course, you will learn how to analyze customer interactions, using video data taken in actual services. Basic understanding of the culture of customer service...
$49
Achieving Product-Market Fit
by James Green- 0.0
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4 Weeks
Identifying underserved customer needs. Your value proposition is your plan for how your product will meet customer needs better than the alternatives. The MVP approach is aimed at building only what is needed to create enough value in the eyes of your target customer to validate that you are heading in the right direction....
$199
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Customer Experience Certification Workshop
by Dr Osman Khan- 4.3
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3.5 hours on-demand video
Customer Experience is fast becoming the industry standard in marketing, and HR (employee experience). What is customer experience (CX) and how to apply it to your organisation What is customer experience management (CEM) and how to adopt it to your organisation Learn about customer journey mapping, Develop a customer journey map (using our template)...
$11.99
Customer Experience Management Essentials
by Roel Leijten- 3.7
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3.5 hours on-demand video
Learn How To Measure And Improve Customer Loyalty It’s about understanding your customers so completely, that your organization can deliver optimized and personalized experiences that increase customer engagement and loyalty. Roel will walk you through the essentials of Customer Experience Management from beginning to end, explaining where needed the business value of this concept in a hyper-connected global marketplace....
$9.99
Using Customer Experience to Grow Your Business
by Dianne Denton- 4.2
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2 hours on-demand video
How Delivering a Superior Customer Experience Can Increase Revenue & Business Growth In this course, you’ll see - both through recent research and business examples - how delivering a superior customer experience can help you increase your revenue and grow your business. The Customer Journey Customer Behavior Making an Impact Through Customer Experience...
$12.99
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