Search result for Course for conflict resolution Online Courses & Certifications
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How To Quickly Diffuse Another Person's Anger
by Silvia Wright-Davies- 4.6
1 hour on-demand video
This course teaches the 5 key steps that you need to follow when you are confronted by an angry person. Please Note: this course covers practical steps you can follow and the content is presented in layman terms. Nor is this a Conflict Resolution course; this would be far more in-depth and would incorporate a small component on anger management....
$15.99
Customer Service -Delivering Presentations & Decision Making
by The Art Of Service- 5
32 mins on-demand video
This course gives you Practical, concise help for dealing with customers: The Delivering Presentations & Public Speaking plus Decision Making course paves the way for the Best Customer Experience by Redefining and Improving Customer Experience: An Innovative Strategy by the Industry Leader in Effective Customer Service Training. The course also teaches you how to build your presentation. Conflict Resolution...
$11.99
Optimizing Diversity on Teams
by Dr. Aviva Legatt , Derek Newberry, Ph.D.- 4.3
Approx. 12 hours to complete
By drawing on social science perspectives, this course enables you to learn what diversity is, and how to use it to maximize team performance, innovation and creativity. You also learn how to draw out the collective wisdom of diverse teams, handle conflict and establish common ground rules through real-world cases and peer-to-peer discussions. Conflict Resolution Strategies...
High Performance Collaboration: Leadership, Teamwork, and Negotiation
by Leigh Thompson- 4.8
Approx. 14 hours to complete
Learn the essential skills to develop and expand your leadership repertoire, design teams for collaboration, and craft win-win negotiation strategies. Course Grading & Logistics Course Contributors Revised Optional Follow-up Readings for Making the Team 6th edition (optional) Revised Optional Follow-up Readings for The Mind and Heart of the Negotiator 7th edition (optional)...
Negotiation Fundamentals
by COURSE ENVY- 3.4
1.5 hours on-demand video
Learn how to advance your life with negotiation, deal-making, and conflict resolution! Three reasons to TAKE THIS COURSE right now! This course is designed for anyone wishing to have better results in negotiation, deal-making, and conflict resolution, be it in formal or informal situations....
$12.99
William Shakespeare's Twelfth Night: Comedy, Conflict, and Community
by David Glimp , Kevin Rich- 4.5
Approx. 25 hours to complete
This course introduces and explores William Shakespeare’s classic comedy, Twelfth Night. You'll explore the relationship between comedy and tragedy, the conflict inherent in desire, and the ways Shakespeare's words and works engaged his community, and yours. 1 Welcome and Course Overview is for web-based social annotation of texts 1 Bibliography of Resources for Applied Shakespeare...
Relationship Management
by David Van Kleeck- 4.8
Approx. 23 hours to complete
This course focuses on developing the skills you will need to build and sustain professional relationships and networks. Learn to coach and mentor others, manage conflict and build power and influence in the workplace. Course Icon Legend Strategies for Supportive Communication Managing Conflict Sources and Effects of Conflict Conflict Management Styles...
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Global Public Health
by K. Srinath Reddy , Richard Cash , Vinod Paul , Rob Yates- 0.0
10 Weeks
Global Public Health, is a course taught by experts from the Public Health Foundation of India. Finally, this course will illuminate how health impacts and is essential to achieving poverty reduction, gender empowerment, universal education, conflict resolution, and other Sustainable Development Goals. This course is for:...
$49
Essential Competencies for Nurse Preceptors
by Patricia D. Franklin, PhD, RN , Michelle Moulton DNP, RN, PCCN-K, CHSE- 0.0
7 Weeks
While many clinical practice sites have programs that prepare staff nurses to precept new employees, most programs do not include specific preparation for working with nursing students. Communication and conflict resolution Apply principles of effective communication and conflict resolution to the clinical learning experience....
$199
Communicating and Negotiating in a Dynamic Global World
by Mansour Javidan- 0.0
8 Weeks
Within this course, you will learn how to better understand and master strategies for interpersonal encounters, including conflict resolution, in multicultural environments. This course uses a dynamic and engaging approach to develop the skills for effective communication in international business settings. This course will include techniques and methods for handling interpersonal encounters in multicultural environments....
$299