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Grammar and Punctuation
by Tamy Chapman , Helen Nam , Brad Gilpin- 4.7
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Approx. 17 hours to complete
Do you need to review English grammar? Make sure you take good notes and use the peer discussions to ask questions. Then you'll be able to remember the rules you learn in this course when you start writing essays in the next course. - identify the correct verb tenses to use...
Business English for Cross-cultural Communication
by Kin Tang , Delian Gaskell- 4.7
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Approx. 22 hours to complete
We'll learn about common cross-cultural theories and how they are relevant to everyday business practices in a globalised world. You will also enhance your cross-cultural understanding and will be able to use vocabulary, tone and style, and spoken and written communication skills within a cross-cultural Business context. Learning how to learn...
Contact Center AI: Conversational Design Fundamentals
by Google Cloud Training- 4.5
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Approx. 9 hours to complete
Welcome to "Contact Center AI Conversational Design with Dialogflow", the first course in the "Customer Experiences with Contact Center AI" specialization. In this course, learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). How to Send Feedback Describe how natural language understanding (NLU) is used to enable Dialogflow conversations....
Influencer Marketing Strategy
by Greg Jarboe- 4.5
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Approx. 23 hours to complete
Although there is no all-purpose, one-size-fits-all influencer marketing strategy template, you will learn how to tailor one for a wide variety of B2B, B2C, and nonprofit organizations using the two-step flow model of communication. Brand lift is one of the right KPIs to use ; How to calculate the ROMI of Kim’s #ad...
Managing Employee Performance
by Larry Bourgerie- 4.7
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Approx. 15 hours to complete
Once you have hired good employees, the next step that successful people managers take is to develop the full potential of their employees. 3 Linking Performance Management to Financial Outcomes (ROI) 4 Performance Management's Link to Strategy 3 Training to Minimize Manager Bias In the Rating Process 4 Best Practices to Minimize Legal Exposure...
Social Media Advertising
by Chris J. Vargo- 4.6
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Approx. 11 hours to complete
From basic campaigns, to advanced techniques including lookalike modeling and audience retargeting, this course shows how to effectively advertise on three major social media platforms. The Next Web - The complete beginner’s guide to social media benchmarks How to use Facebook offer ads to drive sales How to Get Stellar Results from Facebook and Instagram...
Advanced SAS Programming Techniques
by Michele Ensor- 4.9
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Approx. 17 hours to complete
In this course, you learn advanced techniques within the DATA step and procedures to manipulate data. ● Use additional functions (LAG, FINDC/FINDW, and COUNT/COUNTC/COUNTW). Welcome to the Course Adding Data to a Hash Object Advantages to Custom Functions and Call Routines...
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Ethical Social Media
by Dr Jonathon Hutchinson- 4.5
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Approx. 11 hours to complete
Social media connects us across space and time, allowing us to find like-minded communities and participate creatively in public life as never before. What do we need to know to use social media spaces effectively, in a way that is safe and productive for all? How to engage users through participatory projects....
Coaching Practices
by Kris Plachy- 4.7
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Approx. 19 hours to complete
In order for coaching to be most effective, it’s important that there is strong culture of coaching and accountability which you will learn how to incorporate into your one-on-one meetings in this course. You will learn how to use the "Coaching Algebra" technique in typical performance scenarios managers encounter. Reading: How to Help an Underperformer...
Hybrid Cloud Multi-Cluster with Anthos
by Google Cloud Training- 4.8
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Approx. 10 hours to complete
This on-demand course equips students to understand, configure, and maintain multi-cluster Kubernetes infrastructures using Anthos GKE and Istio-based service mesh, whether deployed with Anthos on Google Cloud or with Anthos deployed on VMware. Welcome to Architecting Hybrid Infrastructure with Anthos: Working with Multi-Cluster How to download course resources How to Send Feedback...
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