Search result for Certificate in customer experience management Online Courses & Certifications
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Customer-Centric Innovation
by Frank T. Piller- 0.0
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6 Weeks
Learners from the industries of Product Management , Engineering , Innovation Management and Customer Relationship Management already completed the course as well as Consultants and Entrepreneurs. In order to qualify for the MicroMasters Credential, you will need to earn a Verified Certificate in each of the six courses of the RWTHx MicroMasters program....
$199
Bitrix24 implementation masterclass | Updated October 2020
by Gaurav Soni- 0.0
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11 hours on-demand video
This course provides months of learning and experience in a 9. Many people in the industry face problem understanding the concept of CRM and Automation. Some of the topics that we shall be cover in-depth are Task Management to organize your operations, Customer Relationship Management to improve customer satisfaction, and Automation to speed up the services in your company....
$16.99
Implement Adobe Analytics - The Ultimate Student Guide
by Jasvinder Singh Bhatia- 4.1
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4 hours on-demand video
In this course, you will learn how to implement Adobe Analytics on your website using Adobe Experience Platform Launch. Adobe Analytics is integrated into each solution of Adobe marketing cloud which means you can learn from every customer experience across digital interactions like mobile, web as well as offline interaction such as store visits, phone calls etc....
$14.99
Mastering ISO 9001:2015+Self-Assessment Tool
by Gregory Peckford- 4.4
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4 hours on-demand video
Advance your career or business with the world's leading management standard without paying a months salary or more in the process? Quickly learn how to enhance business performance, get more clients, improve customer satisfaction, or up your game as a management professional or consultant, as I walk you through the ISO 9001:2015 standard clause by clause in detail....
$10.99
Online Reputation Management: Negative Business Reviews
by Steve Phillips- 4.3
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3 hours on-demand video
But the way you handle negative reviews will set the stage in moving forward and improving your company's customer service and online reputation. With over 15 years of search engine optimization (SEO) and Online Reputation Management (ORM) experience, Steve Phillips has created this course based on customer experiences in receiving and handling negative reviews on Yelp and other review websites....
$9.99
Introduction to Ableton Live
by Erin Barra- 4.8
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Approx. 14 hours to complete
In the past, Digital Audio Workstations (DAWs) were programs used only by audio engineers with a highly specific knowledge base, on machines inaccessible to most people. Earn A Course Certificate What You'll Learn in Lesson 1 What You'll Learn in Lesson 2 File Management What You'll Learn in Lesson 3...
A Business Manager's Complete Guide to SalesForce CRM
by John Wiley & Sons- 3.9
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4 hours on-demand video
Improve collaboration, elevate proficiency and facilitate more productive business relationships in your organization. By learning the ins and outs of this valuable customer relationship management program, your sales and service teams will be at the top of their game. Regardless of your prior experience with SalesForce, you'll be proficient in the software by the time you complete this course....
$14.99
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Lean Production
by Martin Grunow , Holly Ott- 0.0
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6 Weeks
Learn how to apply key elements of Lean Production, from minimizing inventory and reducing setup times, to using 5S and Kaizen, in order to improve quality and productivity in your workplace. The Professional Certificate is designed as preparation for a Lean Six Sigma Green Belt exam. To understand the importance and role in Lean Production of the customer "Takt....
$149
Manufacturing Operations – Planning, Management and Control
by Operational Excellence Training- 4.1
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9 hours on-demand video
Cutting-Edge Production Management Methods That Will Help You Outperform the Competition In this fast-moving industry where customer demands rule all, regularly meeting and exceeding those demands is vital for success. It will also show you how to consistently meet customer requirements, and how to meet those crucial obligations with significantly greater speed and accuracy than the competition....
$11.99
Customer Service Mastery: Delight Every Customer
by Chris Croft- 4.6
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2.5 hours on-demand video
Master Customer Service using this practical customer care course Customer Service: Delight Your Customers with Customer Care Over my 20 year management coaching career I've seen thousands of businesses. By becoming great at Customer Service, not only will you benefit from customers never switching to a competitor, but you'll also have made your company thousands in referral and repeat sales!...
$17.99
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