Search result for Certifications for customer service Online Courses & Certifications
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Customer Service to Customer Relationship Management
by Coach Jarret- 4
1.5 hours on-demand video
While all businesses focus their efforts on excellent customer service it usually ends there. It is also important that the relationship built with the customer from the point of sale is sustained....
$9.99
Services Marketing In Totality
by Eric Yeboah- 4.2
2 hours on-demand video
service recovery strategies, service failures, service encounters, customer role in service delivery It is very important that we should not take any customer for granted, the survival of any business depend on the customer, it is better companies train their employees well so that they can handle customers in a professional way. understand customer roles in service delivery...
$11.99
Customer Service · Client Retention and Growth Strategies
by Thomasina Shealey · MBA- 3.5
1 hour on-demand video
More as a quick glance reference guide for you to refer back to on a regular basis and flip through on those days you are experiencing a lull and drawing a blank on ways to communicate, connect, and deepen your customer service skills and client relationships. Cultivate your customer/client relationships with positive, proactive customer service skills and client retention strategies....
$11.99
Preparing for the AZ-900 Microsoft Azure Fundamentals Exam
by Microsoft- 4.8
Approx. 6 hours to complete
Microsoft certifications give you a professional advantage by providing globally recognized and industry-endorsed evidence of mastering skills in digital and cloud businesses. In this course, you will prepare for the AZ-900 Microsoft Azure Fundamentals exam. This course can help you prepare for AZ-900: Microsoft Azure Fundamentals exam. Sign-up for the proctored exam...
Amazon FBA Course for Beginners 2020 (Private Label Product)
by Mehmet TEK- 4.1
8 hours on-demand video
With Fulfillment by Amazon (FBA), you store your products in Amazon's fulfillment centers, and Amazon pick, pack, ship, and provide customer service for these products. Customers get Amazon's trusted customer service and returns. FBA leverages the Amazon customer service network stretching around the globe, managing customer inquiries, refunds, and returns for your FBA orders....
$13.99
Salesforce Career Paths - What is Salesforce?
- 0.0
I cover the various ways to land Salesforce jobs, either with Salesforce Partner Companies, Salesforce Customer Companies and even Salesforce themselves. Covered as well are learning paths and resources to gain various certifications and how to gain experience. We discuss strategies for volunteering to gain experience and also using Salesforce in your current job or household....
IBM Customer Engagement Specialist Professional Certificate
by IBM Training and Skills- 0.0
Approx. 24 hours to complete
And one of the hottest areas with high demand is in IT customer service and support. At the conclusion of the course, you will receive an email notification from Acclaim with instructions for claiming the badge. Why are typing skills important in Customer Service? What terms are specific to processes and methodologies used in customer service?...
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Customer Service: Keep 'em coming back!
by The Main Street Entrepreneur- 4.6
34 mins on-demand video
How to give the best customer service in your industry and keep those customers raving about your business. Customer service is one of the most important concepts for any business to master....
$13.99
Creating Delighted & Devoted Customers
by Expert Academy- 0.0
1 hour on-demand video
This course is for anyone looking to seriously develop their customer service skills and create outstanding customer experiences. In this practical and action-oriented training programme, business competitiveness expert Andy introduces the principles for creating outstanding customer experiences and creating customer delight. This course is for anyone looking to seriously develop their customer service skills and create outstanding customer experiences....
$12.99
ComputerCavalry: IT Help Desk Training for IT Professionals!
by Korey Sheppard- 0.0
1.5 hours on-demand video
Help Desk Training for IT Professionals is a 10 lecture course that provides valuable work experience to beginners in IT ComputerCavalry: Help Desk Training for IT Professionals is a 10 lecture course designed with update to date training for the customer service professional....
$15.99