Search result for Customer-centric it strategy Online Courses & Certifications
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Strategic management: Be competitive
by Associate Professor Ralf Wilden- 4.8
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Approx. 21 hours to complete
By breaking down business strategy and value creation to its essential elements, you’ll develop your strategic thinking skills. This course focuses on the key principles behind the latest thinking in value co-creation, strategy and marketing, and teaches you how to apply them. Customer analysis and segmentation The resource-based view on strategy...
Marketing Management
by Ashis Mishra- 0.0
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9 Weeks
While the significance of marketing in today’s business world can never be overstated, it is the precise understanding and appreciation of marketing management that needs to be accentuated. You will learn how marketing management tools can be used to increase your customer base, improve customer satisfaction and increase your company’s overall perceived value. Marketing strategy...
$150
Operations Management: Strategy and Quality Management for the Digital Age
by Udatta Palekar- 4.6
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Approx. 19 hours to complete
Course Orientation & Module 1 Operations Strategy & Disruptive Innovation Welcome to Operations Management: Strategy and Quality for the Digital Age 1 Operations Strategy (Part 1) 2 Operations Strategy (Part 2) 3 Operations Strategy (Part 3) 1 Designing Operations Strategy (Part 1) 2 Designing Operations Strategy (Part 2) 3 Designing Operations Strategy (Part 3)...
Customer Service -Delivering Presentations & Decision Making
by The Art Of Service- 5
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32 mins on-demand video
It is no longer sufficient just to know the basics. This course gives you Practical, concise help for dealing with customers: The Delivering Presentations & Public Speaking plus Decision Making course paves the way for the Best Customer Experience by Redefining and Improving Customer Experience: An Innovative Strategy by the Industry Leader in Effective Customer Service Training....
$11.99
MBA ASAP Guide to Startups and Entrepreneurship
by John Cousins- 4.6
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2 hours on-demand video
This author knows his stuff and shares it in such a way that informs, encourages and inspires. Learn to use strategic and idea generation tools that can help you get a handle on marketing strategy and focus on the big picture. It is also likely that a few things are holding you back from achieving your dreams:...
$11.99
The Complete 2019 Customer Journey & Experience Course
by iMarket XL- 3.3
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1.5 hours on-demand video
Design & create experiences that delight your customers, add meaning and move prospects through the customer journey And these are just some of the facts taken from a recent study of the world's leading customer experience service company. These facts mean that businesses that design customer experiences and map their clients journey are bound to stay ahead of the game....
$11.99
Agile Marketing Training
by CXConversion .com- 4.2
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2.5 hours on-demand video
This Agile marketing training will help you understand that Agile marketing is not just about using Scrum or Kanban, it is a customer-centric approach to strategic planning and execution. The values and principles of Agile marketing provide the necessary structures and practices that can help marketing teams focus on growth marketing through iterative strategy planning and execution....
$199.99
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Digital Strategy Masterclass (Laser-Focused Marketing Plan)
by Viplove Bhojwani- 3.8
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2.5 hours on-demand video
This digital marketing strategy will make you smart gives you structure and depth to plan and create the perfect marketing strategy for your company or clients. How to make the most demanding customer buy from you What is your dream customer which makes you jump from your bed in the morning and you start loving your work...
$15.99
Web Design: Strategy and Information Architecture
by Roman Jaster- 4.8
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Approx. 12 hours to complete
It would also be ideal for anyone with experience in front- or back-end web development or human-computer interaction and want to sharpen their visual design and analysis skills for UI or UX. Try it yourself: Research existing restaurants Asking Good Questions: Determining Strategy Try it yourself: User research methods Try it yourself: Sorting content and functionality requirements...
Six Sigma : Lean Six Sigma Black Belt Certification Exams
by Midani Jakhlouti- 0.0
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It helps in renovating your business processes. It stresses on greatest efficiency in all characteristics of operations. Lean strategy focuses on identifying needless steps that consume effort and resources. Major benefits of Lean Six Sigma strategy includes customer satisfaction and cost reduction. It leads to revenue growth and productivity improvements....
$12.99
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