Search result for It service management Online Courses & Certifications
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Business Information Management Foundation practice exams
by Jerome Felton- 4.5
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Business Information Management with reference to BiSL focuses on information management within the context of the organization. Professionals are taught to look at the requirements and demands on IT service departments and how the department itself supports users....
$12.99
Project management for Beginners:First step Project manager
by Vishwesh Singh- 4.1
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1.5 hours on-demand video
Project Management Basics:PMP,PMBOK(Project charter,PMO,Stakeholder,Project Sponsor,Project life cycle,Prototype ). Well, to put it simply, a project is a set of actions put together to accomplish the goal in a specified period of time. What is Project Management Project Management office project management life cycle project management processes...
$9.99
Customer Service - Contact Centers
by The Art Of Service- 4
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43 mins on-demand video
Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. It is no longer sufficient just to know the basics. You must complete this level as a pre-requisite for sitting the Customer Service Intermediate Exam. ·Customer Relationship Management The next and final level is Customer Service Expert program....
$9.99
Ultimate Ansible Bootcamp by School of Devops®
by Gourav Shah- 0.0
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7.5 hours on-demand video
Ansible is set to be the standard in the world of IT Infrastrcuture Management. It starts with the fundamental concepts related to Infrastructure as Code, what ansible is, what is Idempotence, what makes Ansible stand apart. Then it helps you relate ansible to your project by taking up a use case....
$14.99
ServiceNow Certified System Administrator CSA Practice Exam
by Mohsin Raza- 0.0
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This is not the real certification exam, rather it is a practice test. Identify the importance of branding, as well as how to apply it to the platform Identify how to utilize a configuration management database and why Service Automation Explore the Service Catalog and its components Identify how Service Level Agreements are used...
$17.99
Help Desk - Technician
by The Art Of Service- 4.4
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2 hours on-demand video
The focus of the program is on the high-level practices that are important when providing Help Desk support services, including customer service, IT Service Management and the technical activities that will be performed....
$9.99
Relationship Marketing Strategy for Financial Services
by Mukti Prakash Behera , Bindu K Nambiar , Hari S Iyer- 0.0
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6 Weeks
Marketing now is less about the Product or Service and more about the value it creates for the Customers. Ergo, it is imperative for Financial Services’ professionals to move from transaction management to relationship management and create meaningful relationships with the sole objective of enhancing customer value. Service Excellence via Relationship Marketing...
$149
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Managing G Suite
by Google Cloud Training- 4.7
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Approx. 8 hours to complete
- Understand the mobile device management options available in G Suite. - Describe Google Vault and learn how to use it to retain, search and export your organization's data. - Explain the basics of multi domain management within G Suite. Windows Device Management Exercise #2 - Enable/Disable a Service for a Single OU...
Managing Google Workspace
by Google Cloud Training- 4.7
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Approx. 8 hours to complete
You will become familiar with the various service settings, and learn how to enable them for all or just a subset of your users. - Describe Google Vault and learn how to use it to retain, search and export your organization's data. - Explain the basics of multi domain management within Google Workspace. Windows Device Management...
Developing AI Applications on Azure
by Ronald J. Daskevich, DCS- 4.4
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Approx. 16 hours to complete
Using the Azure Machine Learning Service you'll create and use an Azure Machine Learning Worksace. Azure ML Service Module 4: Azure Machine Learning Service Azure Machine Learning Service: Model Management and Deployment...
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