Search result for Customer service Online Courses & Certifications
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Creating Delighted & Devoted Customers
by Expert Academy- 0.0
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1 hour on-demand video
This course is for anyone looking to seriously develop their customer service skills and create outstanding customer experiences. Identify and remove the barriers to achieving great customer service in your business – it’s about ‘standing in your own queues’! How to create enviable levels of customer service that ‘wow’ your customers and create real competitive advantages...
$12.99
Building the Business Model for Corporate Entrepreneurs
by Daniel Gordon- 4.7
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Approx. 11 hours to complete
You will learn how to identify and communicate the nine elements of a business model: Customer Segments, Value Propositions, Channels, Customer Relationships, Revenue Streams, Key Resources, Key Activities, Key Partners, and Cost Structure. Customer Discovery and Customer Validation Building a pipeline of customer interviews How to Interview a Customer (Optional) Customer Segmentation and Analysis...
Customer Service: How to sell more without advertising
by Miles Furnell- 4.2
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1 hour on-demand video
Learn how to create a customer experience that earns you customer loyalty and creates word of mouth advertising. Most businesses concentrate all their marking effort on attracting new customers, but smart businesses focus on providing a customer experience so fantastic that they're able not only to retain their existing customers but they also attract new ones through word of mouth....
$9.99
Amazon Dropshipping Customer Service Guide by Premium Seller
by Jason DS- 3.7
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2 hours on-demand video
In This Course, We Will Show You How To Offer An Optimal Customer Service When Doing Dropshipping FBM On Amazon, Something That Is Not As Simple As It May Sound . You would like to Learn How to Manage Your Amazon Seller Store, Offering Excellent Customer Service and Becoming a Premium Seller....
$11.99
A Business Manager's Complete Guide to SalesForce CRM
by John Wiley & Sons- 3.9
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4 hours on-demand video
You'll master how to use SalesForce to improve your company's customer service, whether you operate a service-based or product-based business. By learning the ins and outs of this valuable customer relationship management program, your sales and service teams will be at the top of their game. Learn How to Effectively Use SalesForce to Manage Customer Relations...
$14.99
10 Proven Ways to Earn More on Fiverr
by Dane Scott- 4.6
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1 hour on-demand video
It's intended instead to help you turn Fiverr into a true earnings tool by showing you techniques that work in building and sustaining your customer base through great customer service and communications....
$9.99
Strategic Account Management
by Jim Hamilton , Michael Cant- 0.0
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6 Weeks
Strategic Account Management will examine a major challenge of sales teams - how to maintain your customer relationships in a competitive marketplace and how to grow their business with you. Appreciate how sellers structure their organization to manage customer accounts Compare and contrast the roles of customer service with customer success management with account management and key account management...
$149
Build AWS Serverless Lambda with Node/Express & Mongo (2020)
by Mike M- 4.4
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1 hour on-demand video
Throughout this course, we will be introduced to building and deploying a backend service that will help you create, read, updated and delete customer records and send SMS messages to specific customers that are in our database. - build a CRUD API service (that will allow users to create, read, update and delete customer records)...
$9.99
Hubspot For (Beginners): Fast Track Training
by Douglas Melvin- 3.5
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39 mins on-demand video
The way you streamline the entire process and make sure each customer gets the service they require is by making the most out of the features Hubspot has to offer. Customer Service Is Priority Number One You’ll have a full understanding of all the features of Hubspot that will make customer service a cinch....
$12.99
Innovation for Entrepreneurs: From Idea to Marketplace
by Dr. Thomas J. Mierzwa- 4.6
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Approx. 11 hours to complete
Customer Discovery and Validation Customer types Customer archetypes Customer segments and business models Customer segments, value propositions, product features Customer value Troubleshooting your customer discovery...
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