Search result for Certificate in customer experience management Online Courses & Certifications
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PMP - Project Management Professional practice exams
by Jerome Felton- 3.7
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The Project Management Professional (PMP)® is a globally acknowledged professional certification that validates a professional’s education and experience in project management. This coveted credential is offered by the reputed Project Management Institute to professionals who qualify in the PMP Exam conducted by the Project Management Institute (PMI)®....
$11.99
Boosting Productivity through the Tech Stack
by Trailhead , Paige Caldwell , Jolyn Cafferata , Luis Cazares , Richard Yang , Allie Kaiser , Eric Bryan , Loren Crundwell- 0.0
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Approx. 29 hours to complete
Course 4 in the Sales Development Representative (SDR) Professional Certificate will give you the necessary skills to launch a career in the non-technical side of the tech industry. To be successful in this course, you should have: Understand the basic principles of customer relation management (CRM) tools and how to use them effectively as part of your workflow...
Effective Debt Collection Strategies
by Zanette Phillips- 3.9
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1.5 hours on-demand video
Cash flow control and cost management in addition to accounting, budgeting and debt collection has been my strengths. So I would like to share my knowledge and experience with small business owners to increase their recovery rate of customer debt. Efficient methods of controlling Customer debtWays of dealing with customer excusesWays of streamlining your office proceduresJoin me in the course...
$39.99
Value-Based Care: Managing Processes to Improve Outcomes
by Lechauncy Woodard , Sara G. McNeil , Susie Gronseth- 4.7
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Approx. 6 hours to complete
This course is designed to introduce you to critical office-based processes that a value-based practice must manage in the drive towards improved patient outcomes. In the summative assignment, you will demonstrate your knowledge by explaining and synthesizing the importance of office-based processes and patient-based supporting functions to improve patient outcomes and experience as well as clinical quality....
Supply Chain Analytics
by Yao Zhao- 4.7
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Approx. 9 hours to complete
A supply chain is a complex system with conflicting objectives of cost efficiency and customer satisfaction. Obtain hands-on experience on the application and financial impact of analytics in integrated supply chain and logistics planning. Store Operations, Customer Experience & Shipping Obtain hands-on experience on the application and financial impact of analytics in integrated supply chain and logistics planning....
Trade Based Anti Money Laundering AML Framework
by Usman Zuberi- 4
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42 mins on-demand video
Trade Based Anti Money laundering course for Compliance, AML Specialists, Trade and Risk Management Professionals Money Laundering ML is one of the biggest threats for the financial institutions and companies in the world. Risk management framework for trade based money laundering TBML Board of directors and Senior management roles and responsibilities...
$12.99
Drones and Autonomous Systems 2: Applications in Emergency Management
by Brian Powers, M.A.- 0.0
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6 Weeks
No previous knowledge of drones or flight experience is required. Taught by highly experienced instructors and practitioners in military and civil UAS operations, practical applications, systems design, and emergency management planning, this course will provide the novice, subject-matter expert analyst, planner and operational associate with the technical understanding for infusing drone solutions into emergency management and planning....
$149
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Don't Let Your Customers Run Your Business
by Zanette Phillips- 4.6
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2.5 hours on-demand video
Controlling Customer Debt and Managing the Ledger My Experience to Deliver this Course My background has been in office administration and then business management for over years in 20 different industries. Cash flow control and cost management in addition to accounting, budgeting and debt collection has been by strengths. Why don't customer pay?...
$49.99
Modern Supervisor Skills
by Andrew S Koch- 4.8
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Approx. 10 hours to complete
• Describe the nature of a supervisor’s position and its role in building a positive work environment. What is Management Basic Principles of Management Building a Customer Service Environment Customer Defection Explain the role of supervisors in creating a strong customer service culture and why it is crucial to customer retention....
Customer Success Manager (CSM) Elite
by Nils Vinje- 4.2
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1 hour on-demand video
If you are a Customer Success Manager who loves to deliver value to your customers but struggles with how to 'get it all done', you need a strong foundation in three key areas to become Elite. How to knock every customer call out of the park I went from Customer Success Manager to VP of Customer Success in 2....
$49.99
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