Search result for Customer-centric it strategy Online Courses & Certifications
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Practical Customer Development
by Rob Fitzpatrick- 4.5
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1.5 hours on-demand video
This course is going to show you how customer conversations go wrong and how you can do better. While you can certainly benefit from this course as a solopreneur, the 4 workshops within it are designed to be done together with all the key decision makers from your team: product, sales, strategy, and any others whose jobs depend on understanding the customers....
$10.99
Customer Service, Customer Support, And Customer Experience
by Alex Genadinik- 4.8
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3 hours on-demand video
I consider good customer service an advanced strategy for entrepreneurs because new entrepreneurs tend to focus on getting their next client and typically don't delight their current customers. Once I started applying the customer experience ideas in this course, it caused more positive responses from my customers, more sales, more repeat customers, more good reviews, and business growth....
$9.99
Digital Transformation in Business
by Henry Lucas , Joseph P. Bailey , Ritu Agarwal , Anandasivam Gopal- 0.0
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7 Weeks
The interplay between organizational strategy and technology. Key issues in implementing different kinds of systems, including enterprise resource platforms, customer relationship management tools, and knowledge management and business intelligence applications. How to address IT governance and manage organizational change....
$399
The Ultimate ClickFunnels Training Course + FREE Funnels!
by Nathan Williams- 4.7
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19.5 hours on-demand video
Customer acquisition costs are rising. This eventually stopped working because everyone was doing it and ad costs outpaced sales. The sales funnel concept has been reborn because it dramatically increases customer lifetime value . allowing you to spend more on customer acquisition. "Ultimately, the business that can spend the most to acquire a customer wins....
$20.99
Business Fundamentals: Marketing Strategy
by 365 Careers- 4.5
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2 hours on-demand video
Marketing Strategy fundamentals: The art of selling your products through superb Marketing efforts Business Strategy Marketing Strategy Understanding these topics will make a huge difference for you if you have decided to pursue a business-related career – be it as an entrepreneur or a corporate executive. These examples make it even more fun and easy to understand....
$22.99
Supply Chain Analytics
by Yao Zhao- 4.7
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Approx. 9 hours to complete
A supply chain is a complex system with conflicting objectives of cost efficiency and customer satisfaction. Customize the supply chain strategy by product to improve the overall cost efficiency without sacrificing customer service. Recently, it wrote off a huge amount of obsolete inventory each year and was suffering a significant cost inefficiency in an increasingly stagnant market....
Start Improving Customer Service
by Symon Stephens- 3.9
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1.5 hours on-demand video
Creating a Customer Service advantage in Your department or business through communication and Customer Management In this course, Start Improving Customer Service, we take a fundamental look at what makes for good Customer Service, ways to implement a strategy into your team, and how to measure your success. Anyone interested in Customer Service but with limited knowledge on its parameters...
$13.99
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Create a messaging guide to grow your small business!
by Joseph Lewin- 5
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3.5 hours on-demand video
Digital marketing requires a marketing plan and strategy before diving into social media marketing, paid ads, or SEO. Identifying Your Ideal Customer You'll use the messaging you craft in this course to create a marketing strategy that will inform your marketing plan. It is impossible to attract the perfect customer if you can't get inside their head....
$11.99
Business Development Strategies for Beginners
by Gaby I. Coach- 2.7
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1 hour on-demand video
For any business to succeed, it is crucial that leaders have a clear idea of their business vision and mission, as well as a compelling strategy to help them to get there. It assists business owners and managers to ensure a massive business growth through efficient customer nurturing and management. It also comprises marketing strategy and client management....
$9.99
Business Transformation Leader's Playbook
by My Career Transformation- 0.0
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2.5 hours on-demand video
Rethink Your Strategy…Now – Your 2020 strategy needs an immediate refresh. Be it at the department, or corporate level. Re-Engage Your Customers – Customer values have changed....
$12.99
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