Search result for Certifications for customer service Online Courses & Certifications
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Build EU GDPR data protection compliance from scratch (CIPT)
by Roland Costea- 4.4
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12.5 hours on-demand video
Course 5: Build Security Incident Response for GDPR Data Protection (incl. I have been involved in engineering privacy for a lot of industries including Automotive (Mercedes-Benz, Geely, Volvo) and also provided DPO as a service for several other top companies in Europe and US. Section 11: GDPR for Cloud Service Providers (CSPs)...
$21.99
Sales Training Course: Learn Basic and Advanced Sales Skills
by Adam Lieberman- 3.8
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1 hour on-demand video
You Must Believe In The Product Or Service You Are Selling!! There are stores that are expensive and they pride themselves in customer service and some customers are willing to pay a premium for it. There are stores that are expensive and they pride themselves in customer service and some customers are willing to pay a premium for it....
$11.99
Marketing Fundamentals In Practice
by Eric Yeboah- 4.7
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2.5 hours on-demand video
Building great relationship with the customer is an important asset to an organisation, it is through relationship that develop customer loyalty. customers taste and preferences changes it's important that research are down consistently to know when new product or service are develop to meet customer need and expectations, following it's progression carefully through the product life cycle to ensure profitability....
$11.99
Managing Uncertainty in Marketing Analytics
by David Schweidel- 4.3
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Approx. 11 hours to complete
How Customer Analytics is Speeding the Cure for Parkinson's Inventory Exercise for Excel Demonstration Application: Designing Extended Service Warranty Plans Extended Service Warranty Excel Exercise...
Online Reputation Management: Negative Business Reviews
by Steve Phillips- 4.3
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3 hours on-demand video
As a local business owner, manager or professional, you may have already faced the unpleasant feeling when a customer or client leaves a bad review for you on Yelp, Google, CitySearch or on another website. But the way you handle negative reviews will set the stage in moving forward and improving your company's customer service and online reputation....
$9.99
Customer Journey Map - Guest Experience Enhancement Tool
by Hotel Management School Your learning Partner- 0.0
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1.5 hours on-demand video
How mapping customer journey helps enhance experience | key touch points in journey | learn from experts Customers are important for the business. Customer loyalty leads to better profitability since It is cheaper to sell existing customers compare to finding new customers. In this course, we will explain the customer journey map with reference to the hotel....
$12.99
Business English: Planning & Negotiating
by Richard Moore , Wendy AsplinTop Instructor- 4.8
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Approx. 30 hours to complete
In this course, the context is hosting an event and finding an appropriate venue for it. You will learn language and strategies for successful negotiations culminating in a written announcement for an event. Video: Content and Vocabulary for Leaving a Voicemail Guidelines for Leaving a Voicemail Interview with Holly Reynolds about Customer Service...
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SalesForce CRM - A Complete Guide
by SkillTech Academy India- 0.0
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5 hours on-demand video
Learn to use Salesforce CRM Tool to efficiently execute Customer Relationship related Tasks and Projects This course is for Business Administration Students and Corporate Employees who want to learn about Customer Relationship Management with the powerful SAAS based CRM software Salesforce CRM. The system helps you to efficiently manage customer specific support request....
$15.99
CCIE Routing & Switching Version 5.0 - IGP
by sikandar Shaik- 4.4
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21.5 hours on-demand video
The best way to prepare for CCIE Routing and Switching Version 5 certification. This video training course focuses on the topics listed in the “layer 3 technologies- IGP" section of Cisco's blueprint for the CCIE Routing and Swiching Version 5 Written and Lab exam....
$12.99
Create a Customer Journey Map with Personas for Beginners
by Customer Experience 24/7- 4.1
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1.5 hours on-demand video
Step by Step Instructions to a Better Customer Experience Do you also want to increase your company's customer loyalty? If yes, customer experience is for you! I will walk you through the fundamentals of something called the Customer Experience process so that you can uncover where customers like you struggle....
$11.99
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