Search result for Customer relationship management training Online Courses & Certifications
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Zoho Accounts Software
by Lisa Newton- 4
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3.5 hours on-demand video
Zoho is special because it is a CRM (Customer Relationship Management) software, and so has other functionality (which we don't cover), but which none-the-less may be useful in your business (if you are a small /micro business) and are looking for an office-suite type solution to handling sales enquiries etc. Add new customer and supplier details...
$12.99
Project Management Professional (PMP)® - 35 Contact Hours
by LearnSmart LLC- 4.1
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31 hours on-demand video
Full Project Management Certification training. If you're interested in becoming an accomplished project manager, this training will establish your understanding of all the fundamental concepts, processes, and procedures necessary to become an effective project manager. Sections 10-11: Go step-by-step through Project Cost Management as you study budget constraints, and the relationship between quality, scope, and resources....
$199.99
IBM Customer Engagement Specialist Professional Certificate
by IBM Training and Skills- 0.0
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Approx. 24 hours to complete
And one of the hottest areas with high demand is in IT customer service and support. The course also includes interactive training including labs to reinforce all of the components above. Why are typing skills important in Customer Service? What terms are specific to processes and methodologies used in customer service?...
Data Management and Analysis with Stata.
by Ihsan Ullah- 4.6
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6 hours on-demand video
Section 5 analyses a relationship and interprets it between Nominal/Ordinal variables. Examples of these types of variables are gender, race, employment status, ethnicity, levels of satisfaction, customer service quality, hair color, and religion among others. Section 6 investigates a relationship and interprets it between the Nominal/Ordinal variable and the Interval/Ratio variable....
$9.99
Brand and Product Management
by Luis Rodriguez Baptista- 4.7
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Approx. 14 hours to complete
Reading for Module 1 - Product strategy: Portfolio management concepts, types and tools. Reading for Module 2 - Product strategy: Portfolio management concepts, types and tools. Reading for Module 3 - Brand Relationship Spectrum Use the Customer Experience Journey Tool Reading for Module 5: Toward a compelling customer touchpoint architecture 1 Defining your internal communication and training program....
Primavera P6 | Oracle Primavera P6 Essentials
by Basharat Bhatti- 3.9
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3 hours on-demand video
Learn Oracle Primavera P6 for Project Schedule Management using the Primavera P6 Project Scheduling Functions, Easily! -High-quality training by the professional trainer Primavera P6 is a great project management software for managing and controlling projects, activities, issues and resources etc. Activity relationship...
$9.99
Excel 101: Create Your Own CRM In Excel Masterclass
by Chris Benjamin, MBA & CFO- 4.6
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3 hours on-demand video
Do The High Prices of Customer Relationship Management CRM Software Packages Make You Cringe? Have you ever wanted to take control of your sales pipeline and customer relationship management? Enter customer data (for testing and demo purposes)...
$11.99
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How To Efficiently Manage Small Projects
by Karen Cherrett- 0.0
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2.5 hours on-demand video
You don't need formal training to efficiently manage your projects, all you need is the understanding of what makes someone successfully and easily deliver the project outcomes required....
$12.99
Marketing Mania: Fundamentals of Marketing Management
by Global Finance School- 4.1
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2.5 hours on-demand video
The Marketing Mania: Fundamentals of Marketing course covers all of the crucial marketing practices including customer relationship management and what methods work for what type of businesses....
$11.99
Continuous Improvement Tools
by Operational Excellence Training- 4.3
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9.5 hours on-demand video
Essential Lean Tools and Techniques for Business Process Improvement, Operational Excellence, and Customer Satisfaction This course will also provide you with the up-to-date knowledge and analysis that will make it possible for your company to remain current in the marketplace, while meeting and exceeding customer needs faster and with greater accuracy than the competition....
$13.99
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