Search result for Customer success Online Courses & Certifications
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Cold Call 101: How to Cold Call like a Boss
by Taariq Lewis- 3.9
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1.5 hours on-demand video
However, if you're practicing customer development or conducting market research for your startup, it's super critical to get the person to speak with you on the phone and not hang up. Getting to success will consists of roadblocks in the form of gatekeepers, voicemails, and testy people who are just plain grumpy....
$10.99
Introduction to Connected Strategy
by Nicolaj Siggelkow , Christian Terwiesch- 0.0
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6 Weeks
Through study and analysis of both the innovation framework andvalue proposition, you’ll learn how Connected Customer Experience and the Connected Delivery Modelscan be utilized in a myriad of industry and business models. Analyze customer experiences to understand the customer journey Create connection architecture and implement connected customer relationship strategies...
$199
Salesforce Sales Operations Professional Certificate
- 0.0
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Through four courses, you will learn the fundamentals of CRM, how to manage leads in Salesforce, how to manage opportunities in Salesforce, how to use Salesforce to ensure customer success, and how to effectively leverage Salesforce data through reports and dashboards....
Implement Adobe Analytics - The Ultimate Student Guide
by Jasvinder Singh Bhatia- 4.1
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4 hours on-demand video
Adobe Analytics is Real time Customer Intelligence Tool where you can put data at the center for every marketing moment and enhance your business opportunities. In this course, you will learn to design and code customized variables, effective usage of predefined variables provided by Adobe, creating processing rules, campaign tracking, working with success events, conversions etc....
$14.99
Digital Product Management: Modern Fundamentals
by Alex Cowan- 4.7
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Approx. 11 hours to complete
Maybe you’d talk to a customer somewhere in there and they’d tell you what features they wanted. Massive troves of data are available for making decisions and, at the same time, deep insights into customer motivation and experience are more important than ever. You and Your Customer Focal Tool: The Customer Journey...
How to find a profitable niche (in under 1 hour)
by Tim Sharp- 4.5
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1.5 hours on-demand video
And not only that, we are going to uncover the brands and sites your ideal customer buys from. I'm going to give you a handful of quick tips, that together will help you build the all-important customer trust and loyalty that's so key to improving conversions and profitability in your business....
$14.99
Lean Six Sigma: Green Belt Certification Project
by Dr. Reiner Hutwelker , Holly Ott , Martin Grunow- 0.0
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20 Weeks
The causes of decreasing customer satisfaction and increasing quality costs are often unknown, so derived solutions often only address symptoms. the success of a Six Sigma project with process performance indicators and the derived financial benefits....
$591
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Lean Six Sigma: Green Belt Certification Project
by Dr. Reiner Hutwelker , Holly Ott , Martin Grunow- 0.0
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20 Weeks
The causes of decreasing customer satisfaction and increasing quality costs are often unknown, so derived solutions often only address symptoms. the success of a Six Sigma project with process performance indicators and the derived financial benefits....
$591
PMP E-Learning (Based on Guide to PMBOK 6th Edition)
by Knowlettwoods Solutions LLP- 4.1
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14 hours on-demand video
More than 97% Success Rate for First Time Exam Takers Dedicated & Toll-Free Customer Support for PMI® Membership, PMP® Application Submission, and Exam Booking...
$11.99
Technology Entrepreneurship: Lab to Market
by Karim Lakhani , Vish Krishnan- 0.0
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5 Weeks
In this introductory course, developed in collaboration with the Laboratory for Innovation Science at Harvard and the University of California San Diego, you’ll explore how entrepreneurs match promising technology with customer needs to launch successful new businesses. How to generate new use scenarios by matching customer needs with promising technology seeds...
$99
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