Search result for Best customer service training programs Online Courses & Certifications
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Customer Service -Delivering Presentations & Decision Making
by The Art Of Service- 5
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32 mins on-demand video
This course gives you Practical, concise help for dealing with customers: The Delivering Presentations & Public Speaking plus Decision Making course paves the way for the Best Customer Experience by Redefining and Improving Customer Experience: An Innovative Strategy by the Industry Leader in Effective Customer Service Training....
$11.99
Process Leader Framework
by Janne Ohtonen, PhD- 4.1
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2 hours on-demand video
This course is for those people who want to learn new skills on customer centric process leadership. You will learn what is Process Leader Framework and how it will help your business to increase revenues and profits, decrease costs and improve customer service simultaneously. The course consists of one book and series of training videos....
$9.99
Dealing With Angry Customers
by Dragos Iliescu- 4.4
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1 hour on-demand video
I’ve worked in customer service for close to ten years, six of which I’ve spent training telemarketing and customer service representatives and supervisors. The current structure of this course is the result of over three years of careful analysis of hundreds of phone calls and discussions with dozens of customer service representatives, supervisors and quality checkers....
$10.99
Customer Insights: New Product Development Orientation
by William Qualls- 4.4
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Approx. 19 hours to complete
This course is the first in the Customer Insights and New Product Development (CIPD) specialization. It will introduce learners to the tools and process of gathering customer insights for identifying and developing new product opportunities. MODULE 2: Product Development Customer Knowledge Requirement Identifying Customer Needs Steps in Customer Insight Research MODULE 3: Identifying the Voice of Your Customer...
Customer Service Success: Take Your Skills to the Next Level
by Viktoriya Maya- 4.3
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3.5 hours on-demand video
Great customer service is the foundation of any successful business. Learn best customer service practices that are practical and easy to implement Customer service training doesn't have to be boring! Are you tired of courses that are outdated, monotonous or that just cover the basics? Customer service fundamentals Essential skills in customer service...
$9.99
Microsoft Dynamics 365 Customization and Configuration
by Brian Clark- 2
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Integrate the digital intelligence of Microsoft Dynamics 365 with your sales and customer service management processes to discover effciencies and revenue growth like never before. The training modules focus on implementation and understanding of how these tools can be best applied to create custom objects, automate tasks, modify the user interface, and other tedious activities....
$12.99
Professional Photo Retouching EN
by Reinhard Wedemeyer- 4.8
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4 hours on-demand video
You need to know the basics of the graphic program as well as special ways to use all the complex tools to achieve the best result. In a graphic program it is also difficulty to make later changings and to go back to a earlier version if the customer wants to make corrections....
$12.99
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Customer Experience Management (CX): MASTERCLASS 2021
by Manos Filippou- 4.2
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8 hours on-demand video
#1 Customer Experience Management Course. Customer Journey. Do you know that companies lose more than 75 billion dollars every year as a result of bad customer service? Find out why BAD CUSTOMER SERVICE = BAD BUSINESS! Learn the BEST STRATEGIES to manage a client service department....
$21.99
Facebook Messenger Chat Bots & Marketing: The Complete Guide
by Marketing Hero- 4.2
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3.5 hours on-demand video
You will later on learn how to turn your chat bot into a customer service chat bot and products suggestions chat bot. In the last part of this course, I will throw in my best Facebook messenger and chat bot marketing strategies for you to copy and apply....
$12.99
Thrivecart Beginners & Advanced: Fast Track Training
by Douglas Melvin- 0.0
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1.5 hours on-demand video
Thrivecart Beginners & Advanced: Fast Track Training How to work with the advanced features and make the best of it. Master every aspect of this service so that you can train other people how to use it as it. Why would you pay for a service and not fully understand how to use it?...
$12.99
