Search result for Certifications for customer service Online Courses & Certifications
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Customer Service Expert
by The Art Of Service- 4.3
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1 hour on-demand video
An expert level course about further understanding Customer Service in terms of leadership roles and team work. Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. The final level is Customer Service Expert program. Customer Service Expert Program (5 points) for a total of 22 Points....
$9.99
Customer Service - Contact Centers
by The Art Of Service- 4
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43 mins on-demand video
An introductory course about understanding the foundations of Contact Centers in Customer Service. Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. You must complete this level as a pre-requisite for sitting the Customer Service Intermediate Exam. The next and final level is Customer Service Expert program....
$9.99
Customer Service - Customer Relationship Management
by The Art Of Service- 3.4
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19 mins on-demand video
Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. You must complete this level as a pre-requisite for sitting the Customer Service Intermediate Exam. Next on the Certification Pathway is the Customer Service Intermediate Program which is made up of 8 courses....
$11.99
Customer Service - Conflict Resolution
by The Art Of Service- 3.7
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43 mins on-demand video
Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. You must complete this level as a pre-requisite for sitting the Customer Service Intermediate Exam. Next on the Certification Pathway is the Customer Service Intermediate Program which is made up of 8 courses....
$9.99
Customer Service Foundation
by The Art Of Service- 4.3
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26 mins on-demand video
Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. The next and final level is Customer Service Expert program. Customer Service Foundation Program (2 points) + 5 x Customer Service Intermediate Programs (3 points each). Customer Service Expert Program (5 points) for a total of 22 Points....
$9.99
Customer Service -Delivering Presentations & Decision Making
by The Art Of Service- 5
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32 mins on-demand video
This course gives you Practical, concise help for dealing with customers: The Delivering Presentations & Public Speaking plus Decision Making course paves the way for the Best Customer Experience by Redefining and Improving Customer Experience: An Innovative Strategy by the Industry Leader in Effective Customer Service Training....
$11.99
Salesforce Service Cloud Consultant Certification Course
by Mike Wheeler- 4.4
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11 hours on-demand video
This course fully prepares you for the Service Cloud Consultant Exam. Unlike other instructors you'll find on Udemy who are teaching things they are not certified for, I have not only the certifications, but the real world experience as a Salesforce consultant - having implemented several Service Cloud solutions for clients around the world....
$22.99
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Modern Supervisor Skills
by Andrew S Koch- 4.8
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Approx. 10 hours to complete
• Explain why a strong customer service culture is crucial to organizational success. There are no prerequisites for this course, and you do not need any special software. Building a Customer Service Environment Explain the role of supervisors in creating a strong customer service culture and why it is crucial to customer retention....
Hubspot For (Beginners): Fast Track Training
by Douglas Melvin- 3.5
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39 mins on-demand video
The way you streamline the entire process and make sure each customer gets the service they require is by making the most out of the features Hubspot has to offer. Customer Service Is Priority Number One You’ll have a full understanding of all the features of Hubspot that will make customer service a cinch....
$12.99
Reports, Dashboards, and Customer Success in Salesforce
by Angela Prakash , Anthony Jones- 4.9
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Approx. 30 hours to complete
This fourth course goes into more depth on how a sales operations specialist would use Salesforce Service Cloud to support a variety of different customer service needs. You will learn the basics of effective customer support, and you will leverage a variety of new tools available in the Salesforce Service Cloud to effectively manage customer relationships....
