Search result for Conflict resolution Online Courses & Certifications
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Conflict Resolution
by Ramesh Nath Mishra , Anuradha Akula , Meher Charan Vandrangi- 0.0
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5 Weeks
It is no secret that conflict is a part of life and definitely a part of day-to-day business. Conflict can be healthy. However, if not handled with maturity and sensibility, conflict alienates people and gets in the way of creativity and productivity. Why conflict resolution is so important in difficult and challenging situations....
$149
Conflict Management Project
by Najla DeBow- 4.7
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Approx. 5 hours to complete
The capstone project is designed to give you the opportunity to apply what you've learned in Types of Conflict, Conflict Resolution, and Intercultural Communication and Conflict Resolution. Analyze key organizational issues with an integrated action plan for conflict resolution Identify appropriate communication skills needed for conflict resolution skills...
Conflict Resolution Skills
by Najla DeBow- 4.4
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Approx. 4 hours to complete
Resolving conflict in a positive manner is a skill that can be developed and practiced. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Create a usable plan for managing conflict Case Study: Managing Conflict Resource: Conflict Mode Instrument...
Conflict Resolution and Peace Building
- 4.3
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conflict in order to resolve disputes. Amicably negotiating differences before they degenerate into a conflict is, this book suggests, the...
Environmental Challenges: Scarcity and Conflict in the Natural Environment
by Jon Lovett- 0.0
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War and conflict can severely disrupt the governance of the environment. The principles of scarcity and conflict Scarcity and conflict Discussion: Environment and conflict Focusing on – Conflict resolution and negotiation skills...
Free
Customer Service - Conflict Resolution
by The Art Of Service- 3.7
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43 mins on-demand video
An introductory course about the definition and types of conflict and the importance of communication in resolving it....
$9.99
Mediation and Conflict Resolution
by Alan Jenkins , Aurélien Colson , Joseph Maila- 4.7
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Approx. 14 hours to complete
You will gain a deeper understanding of workplace and international conflict resolution. Designed as a logical follow on from the suite of ESSEC IRENE online courses in negotiation, this course about mediation and conflict resolution teaches a whole set of additional skills and approaches. Mediation within an organization's "Dispute resolution system"...
Complete Guide to Conflict Management in the Workplace
by Joeel & Natalie Rivera- 4.4
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2 hours on-demand video
Conflict management: learn conflict resolution skills & effective listening, communication & problem solving techniques Facilitate conflict resolution conversations, using powerful communication techniques and knowing important mistakes to avoid. You’ll also learn the 6 Steps to Conflict Resolution, including important conflict resolution skills like: Know when to intervene and how to approach conflict resolution conversations...
$17.99
Conflict Transformation
by Ellen Ott Marshall- 4.8
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Approx. 17 hours to complete
This course introduces you to the concept of conflict transformation and how it differs from conflict resolution, management, and prevention. We’ll see how conflict offers opportunities for constructive change, and we'll explore different tools and methods for engaging conflict constructively. Fundamental Texts on Conflict Transformation Know Thyself: How Do You Respond to Conflict and Why Do You Respond That Way?...
Customer Service Training: Dealing with Difficult Customers
by Gustavo Escobar Henríquez- 0.0
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1 hour on-demand video
Learn how to deal with difficult customers | Master customer relationship management | Gain conflict management skills This course will show you the ECA Method for conflict management with difficult customers: C = Take Control: To achieve conflict resolution in customer service, you must take control of the situation....
$12.99
