Search result for Conflict resolution online training Online Courses & Certifications
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Complete Guide to Conflict Management in the Workplace
by Joeel & Natalie Rivera- 4.4
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2 hours on-demand video
Conflict management: learn conflict resolution skills & effective listening, communication & problem solving techniques Facilitate conflict resolution conversations, using powerful communication techniques and knowing important mistakes to avoid. You’ll also learn the 6 Steps to Conflict Resolution, including important conflict resolution skills like: Establish conflict resolution guidelines, procedures, and training for your organization...
$17.99
Customer Service Training: Dealing with Difficult Customers
by Gustavo Escobar Henríquez- 0.0
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1 hour on-demand video
Learn how to deal with difficult customers | Master customer relationship management | Gain conflict management skills This course will show you the ECA Method for conflict management with difficult customers: C = Take Control: To achieve conflict resolution in customer service, you must take control of the situation....
$12.99
Mediation and Conflict Resolution
by Alan Jenkins , Aurélien Colson , Joseph Maila- 4.7
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Approx. 14 hours to complete
You will gain a deeper understanding of workplace and international conflict resolution. Designed as a logical follow on from the suite of ESSEC IRENE online courses in negotiation, this course about mediation and conflict resolution teaches a whole set of additional skills and approaches. Mediation within an organization's "Dispute resolution system"...
Master of Industrial and Organizational Psychology
by Dr Chandrakala Wagh- 3.9
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3 hours on-demand video
Most IMP : Workplace motivation, workplace conflict, conflict resolution, employee training, employee mentoring and coaching practices....
$9.99
Anger Management & Conflict Resolution Program - (4 hours)
by George Patriki- 4.4
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4 hours on-demand video
Anger Management & Conflict Resolution Program will help you understand and manage your anger so that it doesn’t explode into rage. This program is also ideal for supervisors and managers to help them develop communication and conflict resolution skills with work colleagues....
$18.99
Become a Master at Conflict Management at Home or Work
by Roger Kay Allen, Ph.D.- 4.6
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4.5 hours on-demand video
Learn Communication Skills in Conflict Resolution and Emotional Intelligence; Face Difficult Conversations Confidently The dictionary defines conflict as a serious disagreement or argument. And, unfortunately, we have little training in conflict resolution skills. Dialogue-key to conflict resolution Importance of conflict resolution in your personal relationships Importance of conflict resolution in your organization...
$16.99
Introduction to Business Negotiations
by Jay Gary Finkelstein- 0.0
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9 Weeks
Learn the skills necessary to negotiate complex business transactions and develop the framework to apply what you’ve learned in actual online negotiations of a transaction. In Introduction to Business Negotiations, you will explore the elements of a successful negotiation, including problem-solving and conflict resolution....
$349
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Conflict Management with Emotional Intelligence
by Robin Hills- 4.5
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3.5 hours on-demand video
Discover ways to grow your communication skills to manage conflict and develop emotional intelligence in the workplace Conflict and disagreements are a natural part of everyday life as there is not enough of what everyone wants to go around. Compare and contrast the various modes that can be used in conflict resolution...
$22.99
Trends in e-Psychology
by Filip Raes , Martin C. Euwema , Katalien Bollen , Frank Baeyens- 0.0
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4 Weeks
In this module, you will learn about the core principles of mediation, and how you can use electronic communication to prevent escalation and promote conflict resolution during the mediation process....
$49
Counselling Children & Adolescents - ACCREDITED CERTIFICATE
by Elmira Strange, MPhil, Dip- 4.4
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2.5 hours on-demand video
Conflict resolution and stress management in children and adolescents ...
$19.99
