Search result for Customer development Online Courses & Certifications
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How to Build a Startup
by Steve Blank , Kathleen Mullaney- 0.0
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Approx. 1 months
Learn what it takes to build a successful startup using the Customer Development process, where entrepreneurs "get out of the building" to gather and iterate on feedback. lesson 1 What We Now Know History of the Corporation Startups Are Not Smaller Versions of Large Companies Waterfall Development Customer vs....
Free
Customer Insights: New Product Development Orientation
by William Qualls- 4.4
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Approx. 19 hours to complete
This course is the first in the Customer Insights and New Product Development (CIPD) specialization. It will introduce learners to the tools and process of gathering customer insights for identifying and developing new product opportunities. MODULE 2: Product Development Customer Knowledge Requirement Identifying Customer Needs Stages in New Product Development Steps in Customer Insight Research...
Practical Customer Development
by Rob Fitzpatrick- 4.5
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1.5 hours on-demand video
Talking to customers is one of the foundational skills of both Customer Development and Lean Startup. This course is going to show you how customer conversations go wrong and how you can do better....
$10.99
Entrepreneurship Capstone
by Dr. James V. Green- 4.7
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Approx. 9 hours to complete
Discovering the Customer Customer segments, value propositions, and product features Customer types Customer segments and business models Customer archetypes "Customer Development Interviews How-to: Finding People" by Cindy Alvarez "95 Ways to Find Your First Customers for Customer Development" by Jason Evanish "How do I set up customer interviews? Customer Interviews and Analysis: Part 1 of 2...
Product Management Fundamentals
by James Green- 0.0
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4 Weeks
They must know the typical product development life cycle and be able to select the right development methodology for the product and the target market. Lastly, we will also explore the opportunities and challenges of market development and commercialization. Revisiting customer development, highlights from the Customer Development Manifesto, market type and marketing, and how market type affects marketing strategy...
$199
Customer Insights: Quantitative Techniques
by James Lenz- 4
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Approx. 14 hours to complete
In addition to focusing on the skills and practices for a successful New Product Development (NPD), the course will illustrate the multi-faceted challenges of NPD using authentic business situations. Welcome to Customer Insights: Quantitative Techniques 1 Categories for New Product Development 3 Risk Reduction Approaches to New Product Development 4 Collect Customer Data...
Becoming the customer service SUPERSTAR Certification course
by Yvonne Ohui MacCarthy, CSP- 4.1
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1 hour on-demand video
A step by step guide on how to become the most efficient customer service employee for your organization and customers. Certificatation Course “Becoming the customer service SUPERSTAR “ is a simple personal development course with realistic tips and techniques on how you can improve your customer service and customer experience that you offer and also enhance your customer service skills....
$9.99
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Improve Your Odds - The Four Pillars of Business Success
by Alan Yong- 5
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5.5 hours on-demand video
Product Development Customer Relations Employee Development...
$11.99
Product Management - Product Development with Customer Focus
by Vikas Awasthi- 4.6
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1 hour on-demand video
Most of the time idea dominates the end customer, end result may not be encouraging if proper customer research is not done....
$11.99
Customer Service to Customer Relationship Management
by Coach Jarret- 4
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1.5 hours on-demand video
While all businesses focus their efforts on excellent customer service it usually ends there. It is also important that the relationship built with the customer from the point of sale is sustained....
$9.99
