Search result for Customer loyalty Online Courses & Certifications
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Masterclass on Customer Loyalty
by Dr Osman Khan- 3.9
1.5 hours on-demand video
Customer Satisfaction | Customer Experience | Customer Service| Getting customers to love your brand / digital brand Our goal is to develop a brand, where the customer not only likes the brand, but loves the brand. You will learn how to identify the different types of loyal customers, including what true loyalty looks like....
$11.99
Customer | How to Build Customer Loyalty
by Learoy Tonight- 4.3
25 mins on-demand video
How to build customer loyalty will give you the tools to make a connection and build a relationship with your customer base. This means relationships and loyalty play a big role; the stakes are high if you don’t start recognising your customer as more than just a single point of sale....
$9.99
Customer Experience Management Essentials
by Roel Leijten- 3.7
3.5 hours on-demand video
Learn How To Measure And Improve Customer Loyalty It’s about understanding your customers so completely, that your organization can deliver optimized and personalized experiences that increase customer engagement and loyalty. In this course we will discuss the customer journey map, which is an incredible powerful tool to indicate and improve Touch Points....
$9.99
Differentiate Your Business w/ Customer Experience Marketing
by John Weisenberger- 4.4
2 hours on-demand video
How to Create Massive Customer Loyalty and Profits Using Customer Experience Chain Reactions In Differentiate Your Business with Customer Experience Marketing, John Weisenberger will show you how to think differently about the emotional reactions you create in your customers and how to put Customer Experience (CX) Marketing techniques to work in your business to create massive customer loyalty and profits....
$12.99
Customer Journey Map - Guest Experience Enhancement Tool
by Hotel Management School Your learning Partner- 0.0
1.5 hours on-demand video
How mapping customer journey helps enhance experience | key touch points in journey | learn from experts Customer loyalty leads to better profitability since It is cheaper to sell existing customers compare to finding new customers. In this course, we will explain the customer journey map with reference to the hotel....
$12.99
Customer Relationship Management: CUSTOMER EXPERIENCE
by Elizabeth Graham- 0.0
31 mins on-demand video
CUSTOMER EXPERIENCE MANAGEMENT I will be teaching you how to manage customer experience in order to cross sell and up sell using CRM features. You will gain a understanding on why CRM is needed and what CRM systems entails when building customer loyalty and improving customer life cycle. BUILDING CUSTOMER LOYALTY IMPROVING CUSTOMER LIFE CYCLE...
$12.99
Marketing Fundamentals
by Dr. Muhammad Tahir Jan- 4.7
1.5 hours on-demand video
To learn some of the most critical topics in marketing, like; customer value, customer satisfaction, customer retention, and customer loyalty To know the difference between Attitudinal Loyalty and Behavioural Loyalty Understanding how to Satisfy customer and translate that satisfaction into PROFIT for your organisation/ business...
$12.99
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Customer Success | Understanding Your Customers
by Dr. Muhammad Tahir Jan- 4.7
1 hour on-demand video
Understand the meaning of Customer Success Understand Customer Centricity Understand Customer Value Understand Customer Satisfaction Understand Customer Loyalty Understand Customer Value-Driven Marketing Strategies Understand Customer Engagement Understand Customer Equity Know different types of customers or customer groups Understand Customer Generated Marketing...
$11.99
Managing Customer Relationships in the Digital Environment
by P.K. Kannan , Mary Beth Furst- 0.0
4 Weeks
Learn how to harness the power of Customer Lifetime Value concepts by applying them to firm value, selection of customers and loyalty programming. Explore how to create customer value and evaluate marketing actions, identify and select customers and turn loyalty programs into long term solutions. 1 Customer Lifetime Value Concepts...
$499
Mastering Hadoop: The How to Guide of a Practical Approach
by Naman Agarwal- 2.8
7 hours on-demand video
However, earning customer loyalty and understanding the customer behaviour to make business decisions are easier said than done....
$9.99