Search result for Customer needs analysis Online Courses & Certifications
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Customer Insights: New Product Development Orientation
by William Qualls- 4.4
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Approx. 19 hours to complete
This course is the first in the Customer Insights and New Product Development (CIPD) specialization. Through an integrated set of five modules and hands-on project experiences, learners will acquire the knowledge and skills to turn their ideas gained from understanding customer needs into innovative new products. Identifying Customer Needs Identifying Customer Needs through Lead Users...
Customer Value in Pricing Strategy
by Jean Manuel Izaret , Thomas Kohler , Ronald T. Wilcox- 4.8
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Approx. 15 hours to complete
Understanding Customer Value Customer Value and Value Drivers Differentiating Customer Value by Customer Segment Practice Quiz on Customer Value Basics Practice Quiz on Customer Value in Developing Economies Week 1 Understanding Customer Value Quiz Customer Value Drivers in a B2B Context Price Elasticity: Intersection of Economics and Customer Value 1 Price Elasticity: Intersection of Economics and Customer Value 2...
Customer Experience Management Blueprint
by Janne Ohtonen, PhD- 4.3
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5 hours on-demand video
Learn How To Create A Profitable and Cost-Effective Customer Experience Strategy with These Practical Tools and Lectures This course allows you to create a systematic and profound analysis of your customers, their expectations and psychological needs so you can boost revenue, decrease costs and improve customer service. Join the course and start creating you own customer experience strategies TODAY!...
$9.99
Marketing Innovative Products and Services
by Lola Koiki- 0.0
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4 Weeks
We’ll explore how to develop an informed marketing plan that aligns with customer needs based on real market research. Learn the latest strategies for customer discovery, interviews and focus groups, product design, product development, content marketing, social media marketing, and marketing campaign management....
$149
Fundamental pharmaceutical selling skills
by Raed Sila- 4.5
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1.5 hours on-demand video
Gathering information and creating customer data base. Customize your message according to each customer needs. Customer responses. Deploy key strategies for winning business and gaining customer commitment....
$12.99
Continuous Improvement Tools
by Operational Excellence Training- 4.3
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9.5 hours on-demand video
Essential Lean Tools and Techniques for Business Process Improvement, Operational Excellence, and Customer Satisfaction This course will also provide you with the up-to-date knowledge and analysis that will make it possible for your company to remain current in the marketplace, while meeting and exceeding customer needs faster and with greater accuracy than the competition....
$13.99
Developing Innovative Ideas for New Companies: The First Step in Entrepreneurship
by Dr. James V. Green- 4.7
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Approx. 8 hours to complete
The opportunity analysis canvas Reading: The Opportunity Analysis Canvas Reading: The Opportunity Analysis Canvas Reading: The Opportunity Analysis Canvas Industry analysis Customer Understanding and Business Modeling Introduction to customer understanding Exploring real market needs Satisfying real market needs Reading: The Opportunity Analysis Canvas Customer analysis...
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Manufacturing Operations – Planning, Management and Control
by Operational Excellence Training- 4.1
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9 hours on-demand video
In this fast-moving industry where customer demands rule all, regularly meeting and exceeding those demands is vital for success. This course will provide you with the knowledge, analysis, and advanced practices your business needs to stay current and competitive as an integral part of the supply chain industry....
$11.99
Customer Insights: Quantitative Techniques
by James Lenz- 4
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Approx. 14 hours to complete
The second module will explore the technique of conjoint analysis for quantifying the customer benefits, customer values, and the trade-off he or she is willing to make between the price of the product and desired features of the product or service. Welcome to Customer Insights: Quantitative Techniques 3 Conjoint Analysis 4 Survey for Conjoint Analysis...
Customer Support Team Leader Mastery Certification
by Govindraj Shetty- 5
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6.5 hours on-demand video
By The Customer Support School You will understand the Gap & Trend Analysis concept by using a real-time example. Case Study: Gap & Trend Analysis - Case Study: Team DSAT Analysis Process: How to scrub the dissatisfaction case rated by the customer and implement an action to improve the performance. 26 Chapter: Case Study: Team DSAT Analysis Process...
$34.99
