Search result for Customer success Online Courses & Certifications
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Reports, Dashboards, and Customer Success in Salesforce
by Angela Prakash , Anthony Jones- 4.9
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Approx. 30 hours to complete
Supporting Customer Success Managers Everyday Tasks of a Customer Success Manager Reports, Dashboards, and Customer Success in Salesforce Syllabus Customer Success Managers and the Sales Process The Responsibilities of a Customer Success Manager Customer Success Managers...
Fundamentals of Real Customer Success
by Lincoln Murphy- 4.6
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1.5 hours on-demand video
I've built this course to help you understand customer success from the ground up. Why customer success matters to your company, your customers, and you What customer success is and isn't Using customer success as a growth engine How to measure success for yourself and your customers How to position customer success correctly for your customers and colleagues...
$149.99
Customer Success Manager (CSM) Elite
by Nils Vinje- 4.2
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1 hour on-demand video
Accelerate your Customer Success career with actionable strategies you can implement immediately. If you are a Customer Success Manager who loves to deliver value to your customers but struggles with how to 'get it all done', you need a strong foundation in three key areas to become Elite. The Elite Customer Success Manager....
$49.99
Customer Success | Understanding Your Customers
by Dr. Muhammad Tahir Jan- 4.7
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1 hour on-demand video
Understand the meaning of Customer Success Understand Customer Centricity Understand Customer Value Understand Customer Satisfaction Understand Customer Loyalty Understand Customer Value-Driven Marketing Strategies Understand Customer Engagement Understand Customer Equity Know different types of customers or customer groups Understand Customer Generated Marketing...
$11.99
Customer Success: How to Reduce Churn and Increase Retention
by Gustavo Escobar HenrÃquez- 4.3
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1 hour on-demand video
OVER 29,000+ PEOPLE ENROLLED ON MY COURSES AND OVER 6,000 PROFESSIONALS TRAINED TO BECOME CUSTOMER SUCCESS MANAGERS. , Are you planning on becoming a Customer Success Manager? Want to become a Customer Success Manager? Did you know that according to Payscale the average salary for a Customer Success Manager is around $70,000 a year? Already an experienced Customer Success Manager?...
$9.99
Natural Gas
by Tom Russo- 4.7
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Approx. 16 hours to complete
Safety & Customer Service Customer Service & Metering Safety & Customer Service (OPTIONAL) Resources Safety & Customer Service...
Customer Success Manager: Fundamentals to your CSM career
by Gustavo Escobar HenrÃquez- 4.4
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2 hours on-demand video
The foundations to become a great Customer Success Manager in a tech company. This helped me tailor my resume to Customer Success jobs in ways I didn't think to do otherwise. What is a Customer Success Manager? The Customer Success Manager is one such job. Benefits of working as a Customer Success Manager...
$16.99
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Customer Success: Build Cross-Functional Relationships
by Kristen Hayer- 4.3
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1.5 hours on-demand video
Do you want to encourage other teams to adopt a customer focus? My name is Kristen Hayer, and I'm the CEO of The Success League, a customer success consulting firm. As a former sales and customer success executive, I've seen first hand how poor cross-functional relationships can negatively impact the customer experience....
$99.99
Forecasting Models for Marketing Decisions
by David Schweidel- 4.3
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Approx. 12 hours to complete
Customer Analytics: Predicting Individual Customer Behavior How to Use Customer Centric Analytics Business Decisions Drive Customer Choices Illustrating Customer Acquisition in Excel Leveraging Customer Analytics: The Insurance Industry Companies still struggle to unlock customer data analytics insight Managing Customer Equity: Linking Customer Analytics to Customer Value What You Should Know About Customer Success Technology...
Creating Profits: The Marketing Process
by Dr. Muhammad Tahir Jan- 4.9
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1 hour on-demand video
Understand the customer needs, wants, and demands, so that they can be approached in a manner that is profitable for the business/ organisation Understand how to create a customer value-driven marketing strategy The meaning and importance of customer engagement How to understand and improve customer value to reap the benefits in the form of profits and success...
$11.99
