Search result for Customer success management Online Courses & Certifications
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Strategic Account Management
by Jim Hamilton , Michael Cant- 0.0
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6 Weeks
You will be challenged to demonstrate your account management skills covering the range from customer service, customer success and to key account management. Appreciate how sellers structure their organization to manage customer accounts Compare and contrast the roles of customer service with customer success management with account management and key account management...
$149
New Product Development - develop your own new product
by Avy Shtub- 4.3
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Approx. 21 hours to complete
1 Critical success factors in new product development projects - part 1 2 Critical success factors in new product development projects - part 2 4 Introduction to Project Team builder – resource management 5 : Introduction to Project Team builder – cost management 6 Introduction to Project Team builder – risk management...
Customer Success: Build Cross-Functional Relationships
by Kristen Hayer- 4.3
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1.5 hours on-demand video
Do you want to encourage other teams to adopt a customer focus? My name is Kristen Hayer, and I'm the CEO of The Success League, a customer success consulting firm. As a former sales and customer success executive, I've seen first hand how poor cross-functional relationships can negatively impact the customer experience....
$99.99
Sales Cloud Consultant Certification practice exams
by Aaron Brown- 0.0
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The Salesforce Certified Sales Cloud Consultant is able to successfully design and implement maintainable and scalable Sales Cloud solutions that meet customer business requirements, and contribute to long-term customer success. Account & Contact Management Opportunity Management Integration and Data Management...
$12.99
Realistic Guide for Managing Your First Project
by Echo Woolf- 4.8
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2 hours on-demand video
Understanding Project Management in the Real World Project Management is in a great place right now. Having an understanding of the textbook Project Management fundamentals is something that every PM needs. However, in the real world, there isn’t always time to learn every single thing in the Project Management Book of Knowledge (PMBOK) before managing your first project....
$11.99
Customer Success Manager (CSM) Elite
by Nils Vinje- 4.2
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1 hour on-demand video
Accelerate your Customer Success career with actionable strategies you can implement immediately. If you are a Customer Success Manager who loves to deliver value to your customers but struggles with how to 'get it all done', you need a strong foundation in three key areas to become Elite. The Elite Customer Success Manager....
$49.99
Supply Chain Operations Metrics and KPI's
by Operational Excellence Training- 4.3
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1.5 hours on-demand video
Learn to Create Value, Improve Performance, and Drive the Success of Your Supply Chain Management System High-performance supply chain management is all about getting product to the customer in the right way, for the right price....
$13.99
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Fundamentals of Management
by Dave Nagy- 4.6
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Approx. 7 hours to complete
All prospective new employees benefit from understanding management principles, roles and responsibilities, regardless of position. Cite the required skills for a new manager’s success Describe the five functions of management Explain the new model management operating philosophy Explain how customer satisfaction is linked to controlling 2 Management Functions Management Styles and Networking...
Fundamentals of digital management
by Уколов Владимир Федорович- 0.0
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Approx. 39 hours to complete
You will get a systematic view of the course, learn digital management as a new tool for learning and transforming the world, the key to the success of modern business and public administration, demanded by managers who change lives for the better. Together with practitioners and experts, you will explore the digital management of transformation of major companies....
Project Management MicroMasters Capstone Exam
by Leonie Fernandes , Celine Gullace- 0.0
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1 Weeks
Demonstrate the knowledge and skills acquired in the Project Management MicroMasters program, and prepare for graduate level program options at RIT. To apply the project management tradeoffs of time, cost and scope to meet customer expectations To understand project management best practices across a variety of industries and businesses To understand leadership and behavioral facets that lead to project success...
$450
