Search result for It service management certification programs Online Courses & Certifications
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Customer Service - Contact Centers
by The Art Of Service- 4
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43 mins on-demand video
From the eight Customer service Intermediate programs that are available, you will select a minimum of five programs in order to be eligible to sit the Intermediate Exam and progress to the Expert program, each Intermediate program will earn you 3 points toward your Customer Service Expert Certificate (minimum 17 points entry requirement)....
$9.99
Customer Service Foundation
by The Art Of Service- 4.3
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26 mins on-demand video
It is no longer sufficient just to know the basics. ·Customer Relationship Management From the eight Customer service Intermediate programs that are available, you will select a minimum of five programs to complete and progress to the Expert program, each Intermediate program will earn you 3 points toward your Customer Service Expert Certificate (minimum 17 points entry requirement)....
$9.99
Customer Service - Customer Relationship Management
by The Art Of Service- 3.4
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19 mins on-demand video
It is no longer sufficient just to know the basics. The Customer Service Certification Pathway has been created to support students in their aim to gain relevant qualifications that practically apply to the ever-changing world of customer services. Next on the Certification Pathway is the Customer Service Intermediate Program which is made up of 8 courses....
$11.99
Customer Service - Conflict Resolution
by The Art Of Service- 3.7
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43 mins on-demand video
It is no longer sufficient just to know the basics. The Customer Service Certification Pathway has been created to support students in their aim to gain relevant qualifications that practically apply to the ever-changing world of customer services. Next on the Certification Pathway is the Customer Service Intermediate Program which is made up of 8 courses....
$9.99
Customer Service Expert
by The Art Of Service- 4.3
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1 hour on-demand video
Next on the Certification Pathway is the Customer Service Intermediate Program which is made up of 8 courses which you will select a minimum of five programs to complete and progress to the Expert program. Customer Service Foundation Program (2 points) + 5 x Customer Service Intermediate Programs (3 points each)....
$9.99
Introduction to Service Management
by Jason Dion • 600,000+ Enrollments Worldwide- 4.4
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2 hours on-demand video
IT Service Management helps all organizations, regardless of their industry or business sector, provide their IT services using the most efficient and economical methods. This course provides an introduction to service management and the new ITIL 4 Foundation certification exam, which is the entry-level certification in the ITIL framework and offers an exceptional overview of ITIL....
$16.99
Complete IT Support Specialist Course: IT Foundations
by Jonney J Robinson- 0.0
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6 hours on-demand video
IT Support Foundations: Learn the skills equivalent to an associates in this series and qualify for an entry level job This is part one of a five part course that’s designed to provide a comprehensive education on all the major aspects of an IT Support Specialist. IT Support Customer Service Skills...
$19.99
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Preparing for the AZ-900 Microsoft Azure Fundamentals Exam
by Microsoft- 4.8
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Approx. 6 hours to complete
This beginner course is suitable for IT personnel who are just beginning to work with Microsoft Azure and want to demonstrate foundational level knowledge of cloud services and how those services are provided with Microsoft Azure platforms. This is the final course in a four-course program that prepares you to take the AZ-900 certification exam....
Help Desk Analyst
by The Art Of Service- 3.9
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1.5 hours on-demand video
This certification is for any professional or company that’s looking to offer professional-grade IT support service with very little effort. The focus of the program is on the high-level practices that are important when providing Help Desk support services, including customer service, IT Service Management and the technical activities that will be performed....
$11.99
Certified Information Systems Security Professional @2019
by Integrity Training- 4.3
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15.5 hours on-demand video
The Certified Information Systems Security Professional course is a preparatory course for the CISSP certification exam provided by (ISC)2, the world’s leading cybersecurity and IT security professional organization. It provides a sound preparation for the CISSP certification exam provided by (ISC)2, the world’s leading cybersecurity and IT security professional organization....
$19.99
