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Customer Experience Management Blueprint

by Janne Ohtonen, PhD
  • 4.3
5 hours on-demand video
Learn How To Create A Profitable and Cost-Effective Customer Experience Strategy with These Practical Tools and Lectures Customer Experience Management brings real business results through optimizing customer interactions in order to maximize the customer lifetime value. Join the course and start creating you own customer experience strategies TODAY! This course gives you a very intense kickstart for your customer strategy...
$9.99
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Understanding Business Model Canvas with real life examples

by Manish Gupta
  • 0.0
2.5 hours on-demand video
Qualitative – overall customer experience and outcome Customer Segments: To build an effective business model, a company must identify which customers it tries to serve. The different types of customer segments include: Niche Market: Customer segmentation based on the specialized needs and characteristics of its clients. Segmented: A company applies additional segmentation within the existing customer segment....
$12.99
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Automation Marketing: More Facebook Friends on Auto-Pilot

by Zach Miller
  • 4
31 mins on-demand video
Delight your customers and convert more leads by creating personalized journeys for your contacts by sending texts, letters, or emails to the right people and at the right time. You can connect your favorite apps to boost your customer journeys, with the use of built-in integrations with Twilio, Segment, Salesforce, Lob, or even your own....
$13.99
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5 weeks Social Media Championship Course

by Avijit Arya
  • 4.1
3 hours on-demand video
 It is essential for customer satisfaction. c) Push marketing is becoming personalized on social media – Get the tips to master it....
$11.99
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