Search result for User journey maps Online Courses & Certifications
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Start the UX Design Process: Empathize, Define, and Ideate
by Google Career CertificatesTop Instructor- 4.8
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Approx. 31 hours to complete
- Create empathy maps, personas, user stories, and user journey maps to understand user needs. Creating user stories and user journey maps Create a user journey map Wrap-up: Creating user stories and user journey maps Activity Exemplar: Create user journey maps for the CoffeeHouse project Activity: Create user journey maps for the CoffeeHouse project...
Conduct UX Research and Test Early Concepts
by Google Career CertificatesTop Instructor- 4.8
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Approx. 21 hours to complete
Or, you need to have an ability to conduct user research to inform the creation of empathy maps, personas, user stories, user journey maps, problem statements, and value propositions; as well as an ability to create wireframes and low-fidelity prototypes on paper and in Figma. Jason - My journey to UX...
UX Design College Class taught by a University UX Instructor
by Aaron Lawrence- 4.6
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4.5 hours on-demand video
Learn the User Experience Design process, build user personas, UX research, learn UI design, create prototypes & more Learn User Research Create User interview Scripts Create Customer Journey Maps How to do user testing and user testing synthesis How to create a user interview script Best practices when conducting user research. How to create a customer journey map...
$20.99
User Experience (UX): The Ultimate Guide to Usability and UX
by David Travis- 4.5
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10.5 hours on-demand video
Get a job in UX and build your user research and UX design skills with this hands-on user experience training course. A career in User Experience is one of the most rewarding and challenging jobs in the technology sector. Prepare for the BCS Foundation Certificate in User Experience. Create personas, user stories, red routes and user journey maps....
$79.99
Build Wireframes and Low-Fidelity Prototypes
by Google Career CertificatesTop Instructor- 4.9
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Approx. 20 hours to complete
To be successful in this course, you should complete the previous two courses in this certificate program, or have an ability to conduct user research to inform the creation of empathy maps, personas, user stories, user journey maps, problem statements, and value propositions. Create storyboards to come up with ideas about solutions to user needs....
Sketching for UX Designers - Boost UX work with pen & paper!
by Krisztina Szerovay- 4.7
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4.5 hours on-demand video
Learn how to boost your UX design workflow with sketching user interfaces, animations and storyboarding. Sketching User Interfaces, User Flows and UI Animations You will be able to use your sketching skills in many more UX design or service design methods, like in creating Empathy Maps, User Journey Maps and Personas....
$14.99
Design a User Experience for Social Good & Prepare for Jobs
by Google Career CertificatesTop Instructor- 4.8
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Approx. 46 hours to complete
Design a User Experience for Social Good and Prepare for Jobs is the seventh and final course in a program that will equip you with the skills you need to become an entry-level UX designer. Create user journey maps Learn more about user journey maps Activity Exemplar: Create user journey maps Activity: Create user journey maps...
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Service Design: Designing for Experience Over Time
by Jon Kolko- 4.3
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1 hour on-demand video
It serves as a foundation for thinking about the behavioral touchpoints a user may have with your company, and how those touchpoints can be better designed to support a more comprehensive and purposeful brand experience. Journey maps act as visual representations of how a person explores a service over time, showing connection points between people, products, policies, and interactions....
$44.99
Learn User Experience Design from A-Z: Adobe XD UI/UX Design
by Juan E. Galvan- 4.5
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12.5 hours on-demand video
Welcome to the Learn User Experience Design from A-Z: Adobe XD UI UX Design You’ll learn about the customer journey and sales funnels as well as behavioral psychology and influence triggers so you can create an amazing user experience. Customer Journey vs Sales Funnel How to conduct user research...
$17.99
Branding and Customer Experience
by Michael Thompson- 4.6
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Approx. 11 hours to complete
In this course, we will use a framework - adapted from Customer Journey Mapping - for focusing and organizing students' thinking about the operational implications of their branding projects. Customer Journey Mapping from an Expert: Beatriz Macarrón, Strategy Director, Garaje de Ideas Required Reading: When and How to Create Customer Journey Maps Required Reading: Common Pitfalls of Customer Journey Mapping...
