Search result for Courses taught by John Courtenay
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Computer Basics - Windows 7/10 - Desktop IT Support Training
by John Courtenay- 4.2
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32 mins on-demand video
Computer basics & troubleshooting skills for IT helpdesk support technicians, fixes for printers, email & slow computers Some examples of included modules are as follows: · Physical checks that can be completed during initial troubleshooting, such as making sure that cables are plugged in correctly. · How to determine the hostname and IP address of a computer system...
$15.99
Advanced IT Troubleshooting for Helpdesk Support Technicians
by John Courtenay- 4.3
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32 mins on-demand video
Learn some of the less common IT troubleshooting techniques for Windows computers Over this course, you'll learn some of the more advanced IT troubleshooting techniques, which will teach you how to solve some of the more difficult issues that can sometimes occur with Windows computers, Topics covered are as follows: Device Manager Windows Update...
$15.99
Windows Command Line (cmd) & Batch Script Management
by John Courtenay- 3.8
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31 mins on-demand video
Learn common commands used on a Windows command line (cmd) prompt & create / program batch scripts to automate tasks One of the many tools that administrators use on a daily basis is the Windows Command Line / Prompt. Over this course, you'll learn the following skills, which are often used in the real world:...
$15.99
Active Directory Administration for Helpdesk Technicians
by John Courtenay- 0.0
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1 hour on-demand video
Manage Active Directory & Group Policy on Windows Server 2016 with the Active Directory Users & Computers console / GPMC Active Directory has been around since Windows 2000 and is the largely the same for anything above this, i. e. Windows Server 2016 In this Active Directory and Group Policy course, you will learn the following:...
$13.99
Domain Name System (DNS) Administration- Windows Server 2016
by John Courtenay- 0.0
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33 mins on-demand video
DNS Server installation and domain name / zone setup on Windows Server 2016 using the Server Manager & DNS MMC Consoles Domain Name System (DNS) configuration on Windows Server 2016, topics covered include the following: * Installation and Configuration of DNS Services * Creating and managing DNS Zones * Creating and managing DNS Records * Explanation of special record types and reverse DNS...
$12.99
Windows 10 Services Administration and Troubleshooting
by John Courtenay- 4
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32 mins on-demand video
Learn how to identify, start, stop, restart and manage key services on Windows 10 as well as their relevant cmd commands Over this course, you'll learn about key Windows services, including the following: DHCP, Workstation & Server Secondary Login & Group Policy Client Remote Access and Remote Registry Windows Installer & Windows Time User Profile, Netlogin and Windows Security...
$12.99
IT & Technical Support Guide to Helpdesk, Desktop & Servers
by John Courtenay- 4.3
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31 mins on-demand video
Learn how the different levels of IT technical support work, from service desk to infrastructure and server support On this course, you will learn how the different levels of IT technical support work, topics include the following: * Service Level Agreements (SLAs) * Data Protection * Assessing User Ability * How to ensure passwords are secure...
$14.99
Windows 10 System Administration & Basic Computer Skills
by John Courtenay- 0.0
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30 mins on-demand video
Learn the basics of system administration for the Windows 10 operating system, as well as some basic computer skills This course covers Windows 10 Administration as well as some basic computer skills surrounding the Windows 10 operating system, as follows: * Logging into your machine, switching users, and signing out * Setting a default printer, screen size and screen resolution...
$12.99
IT Security 101 - Cyber Security for Beginners
by John Courtenay- 3.9
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32 mins on-demand video
Learn cyber security best practice tips on securing computer networks from internal & external IT security threats Over this course, we'll be going over how to protect your organisation's computer network from any internal and external threats, whether this be from a technological or a human point of view. Topics on the course:...
$12.99
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Find Courses and Specializations from top universities like Yale, Michigan, Stanford, and leading companies like Google and IBM. Join Coursera for free and transform your career with degrees, certificates, Specializations, & MOOCs in data science, computer science, business, and dozens of other topics....
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Learn online and earn valuable credentials from top universities like Yale, Michigan, Stanford, and leading companies like Google and IBM. Join Coursera for free and transform your career with degrees, certificates, Specializations, & MOOCs in data science, computer science, business, and dozens of other topics....
